POSITION OVERVIEW

We are seeking an experienced

Remote Account Executive – Installed Base

to manage and grow relationships within an established customer portfolio. This is a

remote, relationship-driven sales position

focused on expanding business within existing accounts, identifying upsell and cross-sell opportunities, managing complex sales cycles, and developing strong relationships with key business and executive stakeholders. The Account Executive will work remotely while partnering closely with Pre-Sales, Professional Services, Marketing, Engagement Management, and Sales Leadership to develop account strategies, identify customer needs, and deliver solutions that support customers#39; business objectives. PRIMARY OBJECTIVES Achieve annual sales quotas and revenue objectives. Manage complex sales cycles across an assigned geographic territory and existing customer base. Develop strong relationships with key customer stakeholders, including C-level executives. Expand software, technology solutions, and professional services within existing accounts. Identify and develop upsell and cross-sell opportunities. Build long-term, strategic customer relationships. Maintain a healthy sales pipeline aligned with quota expectations. Increase customer satisfaction, retention, referrals, testimonials, and reference opportunities. KEY RESPONSIBILITIES Account Management amp; Sales Manage, retain, and grow an assigned portfolio of existing customers. Promote and sell software solutions, technology products, and related professional services. Conduct regular virtual customer meetings, sales calls, and follow-up activities. Meet with strategic accounts through virtual and in-person customer engagements. Identify and qualify new business opportunities within existing customer accounts. Develop and execute account plans for strategic customers. Develop a strong understanding of each customer#39;s business, organizational structure, operating environment, challenges, priorities, and requirements. Build relationships across multiple levels of customer organizations, from functional leaders to executive management. Manage opportunities through the complete sales cycle, from qualification through close. Prepare accurate sales forecasts and maintain visibility into pipeline progression. Maintain accurate and timely CRM records, including account information, activities, contacts, opportunities, and forecasts. Sales Strategy amp; Cross-Functional Collaboration Develop and execute account strategies in collaboration with Pre-Sales, Professional Services, Marketing, Engagement Managers, and Sales Leadership. Partner with internal teams to identify and position the appropriate technology and service solutions for each customer. Collaborate on sales orders, proposals, Statements of Work (SOWs), project plans, and related customer documentation. Assist in developing customer proposals, presentations, and business cases. Participate in business reviews and pipeline discussions with Sales Leadership. Maintain strong internal and external relationships across strategic accounts. Support Professional Services engagements throughout the customer lifecycle. Customer Engagement amp; Business Development Lead virtual and in-person customer meetings, presentations, demonstrations, and solution discussions. Develop and deliver presentations to executive and C-suite audiences. Execute customer outreach and account-development strategies. Partner with customer executives, functional leaders, and other key stakeholders to identify business needs and opportunities. Increase awareness, adoption, and utilization of available products and services across the existing customer base. Identify opportunities for customer referrals, testimonials, case studies, and reference accounts. Develop and maintain strong customer advocacy and reference relationships. REQUIRED EXPERIENCE amp; QUALIFICATIONS 5+ years of experience in technology, software, or B2B solution sales. Strong understanding of manufacturing processes and business environments. Demonstrated success managing and expanding existing customer accounts. Proven experience managing complex B2B technology or software sales cycles. Track record of developing relationships with senior executives and C-level decision-makers. Strong customer-facing and consultative selling experience. Excellent verbal, written, presentation, and interpersonal communication skills. Strong organizational and time-management abilities. Demonstrated ability to manage a sales pipeline and accurately forecast revenue. Experience using CRM systems to manage account activity, opportunities, contacts, and forecasts. Ability to work effectively and independently in a remote environment. Ability to collaborate effectively with geographically distributed sales, technical, consulting, and professional services teams. PREFERRED EXPERIENCE Experience selling software or technology solutions to manufacturing organizations. Experience working for or selling on behalf of technology, software, consulting, or professional services organizations. Experience with software implementation, deployment, project management, or technical support organizations. Understanding of business and IT applications across multiple industry verticals. Experience collaborating with Professional Services, implementation, consulting, or customer success teams. Experience managing enterprise or strategic accounts. Previous experience working successfully in a remote sales environment. SUCCESS METRICS Success in this role will be measured by: Achievement of annual sales quota and revenue targets. Revenue growth within existing customer accounts. Expansion of products, software, and services within the installed base. Development and maintenance of a healthy sales pipeline. Customer retention and satisfaction. Growth in strategic account relationships. Customer referrals, testimonials, case studies, and reference accounts. Effective utilization and coordination of Sales, Pre-Sales, and Professional Services resources. Accurate forecasting and CRM management. Continued development of relevant technology, manufacturing, and industry expertise. REMOTE WORK amp; TRAVEL REQUIREMENTS Remote position

with the ability to work effectively from a home office. Ability to travel throughout an assigned multi-state territory as required. Valid driver#39;s license and ability to travel to customer locations. Ability to conduct regular virtual and in-person customer meetings. Ability to maintain a productive and professional remote work environment. Ability to sit and work at a computer for extended periods. Ability to drive for extended periods when required. Ability to lift approximately 20 pounds when necessary. Reasonable accommodations may be provided for individuals with disabilities. COMPENSATION amp; REPORTING Salaried, exempt position with commission-earning potential. Reports to Sales Leadership. IDEAL CANDIDATE PROFILE The ideal candidate is an experienced

remote technology or software Account Executive

with a proven track record of

growing existing customer relationships

, particularly within manufacturing organizations. The strongest candidates will have: 5+ years of technology or software sales experience. Manufacturing industry knowledge or experience selling technology solutions to manufacturers. A demonstrated track record of account expansion, upselling, and cross-selling. Experience managing an installed or existing customer base rather than focusing exclusively on new-logo acquisition. Experience managing complex software or technology sales cycles. Strong executive and C-level relationship-building capabilities. Consultative and relationship-based selling skills. Experience partnering with Professional Services, implementation, consulting, or technical teams. A documented history of achieving sales quotas and growing revenue within existing accounts. Strong communication, presentation, negotiation, and organizational skills. Demonstrated ability to work independently and effectively in a remote environment. Willingness and ability to travel throughout a multi-state territory.

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