Remote Spanish Bilingual Customer Service

Liveops • Contractor • Remote (Matthews, NC, US) • max $35 / hour • 1d ago

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths.

As an Independent Contractor, you will:

Be your own boss
Choose when and to whom you provide support services
Set your own schedule
Provide a distraction-free home office
Provide your own home office equipment
Handle customer calls, assess needs, and solve problems

Requirements:

Strong verbal and written English and Spanish skills
At least 1 year of phone-based customer support experience
Computer skills, including navigating multiple systems and documenting call notes
Ability to sit for long periods
Patience and empathy
Ability to provide services pursuant to your contract independently

Compensation:

Submit invoices and receive payment for completed services pursuant to contract
Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
ICs are responsible for their own taxes and expenses

Application and Certification Process

To become an Independent Contractor the following are required:

Complete an application and pass a background check
Sign an Independent Contractor Agreement
Complete a W9 form and set up direct deposit
Complete program-specific certifications

Background Check Information

The background check requires a non-refundable $35 processing fee paid directly to the background check vendor. 

View our background requirements

Computer requirements:

Some clients may require additional security measures and equipment
Wired internet connection
Android or Apple Phone
Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)

Review the Liveops basic technology requirements

Hours:

Choose your own schedule by self-scheduling 30-minute blocks
Client hours of operation will vary

Apply now and become part of the Liveops Nation—where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY