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The Quality Assurance Performance Improvement (QAPI) Supervisor is a Registered Nurse responsible for overseeing all quality and performance improvement activities within the home health agency. This role ensures compliance with regulatory standards and promotes continuous improvement in patient care and organizational performance.
Primary Responsibilities:
- Supervise and evaluate QAPI personnel, including performance management and development
- Oversee the monitoring, implementation, and evaluation of programs to ensure compliance with regulatory, accreditation, and professional standards
- Lead the agency's Quality Assurance and Performance Improvement (QAPI) program, ensuring processes are in place to measure and improve performance
- Direct and coordinate quality initiatives using continuous quality improvement (CQI) methodologies
- Develop improvement models and provide education/training to staff on performance improvement and team development in collaboration with key stakeholders
- Ensure effective monitoring and evaluation of safety, risk management, and infection control programs
- Collaborate with clinical leadership to support staff orientation, competency validation, and ongoing education programs that meet regulatory requirements
- Ensure all QAPI activities are documented, tracked, and reported appropriately
- Schedule and facilitate monthly QAPI meetings, ensuring accurate documentation and storage of meeting minutes (e.g., SharePoint)
- Oversee preparation of reports and presentations related to quality and performance metrics
- Identify staff education and training needs based on data trends and performance outcomes
- Monitor high-risk indicators, analyze root causes, and implement corrective Performance Improvement Plans (PIPs)
- Coordinate the review of complaints, incidents, appeals, and regulatory survey outcomes with home health staff
- Provide input into employee performance evaluations as it relates to quality and compliance
Additional Information
This description is intended to summarize the primary duties and responsibilities of the role. Additional job-related tasks may be assigned as needed.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Graduate of an accredited school of nursing
- Active, unrestricted Registered Nurse (RN) license in the state of Nevada
- Current CPR certification within 30 days of hire
- Valid Nevada driver's license, reliable transportation, and active auto insurance
- 5+ years of management experience in a healthcare setting
- 3+ years of Home Health/QAPI experience
- 3+ years of experience in Quality Assurance
- Experience with electronic medical records (EMR/EHR) systems required
- Comprehensive understanding of nursing practice, standards of care, and state and federal home health regulations, with emphasis on QAPI Program requirements
Skills & Abilities:
- Solid observation, communication (verbal and written), and problem-solving skills
- Ability to prioritize tasks and clearly communicate objectives
- Proficiency with basic computer systems (e.g., Windows, Outlook, email platforms)
- Adheres to professional standards and best practices in nursing
- Demonstrated ability to track, analyze, and trend data
Preferred Qualification:
- Bachelor of Science in Nursing (BSN)
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment
