Customer Service Representative (Remote)

Aimwel • Remote (Jacksonville, Florida, United States) • $0 / year • 16h ago

We are currently looking for motivated, dependable individuals to join our growing remote team. This role focuses on connecting with members who have already requested information and helping them understand available benefit options through short virtual appointments. No prior industry experience is required. You will receive full training from the start, along with ongoing support from experienced team members. In this position, you will handle member communication, schedule appointments, answer basic questions, update client details, and assist with simple online forms. This opportunity is well-suited for someone who enjoys working with people, communicates clearly, and is looking for a stable work-from-home role with growth potential. What We Offer Weekly pay with performance-based incentives Fully remote work-from-home position Flexible scheduling options Paid training provided No previous experience required Opportunities for advancement into leadership Long-term income growth potential Access to a health benefits package Ongoing mentorship, coaching, and team support Responsibilities Schedule and confirm virtual appointments with members Provide clear benefit overviews through Zoom or phone Assist clients with completing digital applications Maintain accurate records and client information Submit required documentation in a timely manner Follow structured processes to ensure quality service Participate in optional coaching, training, and team meetings Ideal Candidate Strong written and verbal communication skills Professional, reliable, and organized Comfortable using basic technology such as Zoom, email, and online forms Enjoys helping people and answering questions Able to work independently in a remote environment Customer service or sales experience is an asset, but not required