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Job Title
Commercial Auto Claims Adjuster - Remote
Requisition Number
R7891 Commercial Auto Claims Adjuster - Remote (Open)
Location
Nevada - Home Teleworkers
Additional Locations
Arizona - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home
Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers,
Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia
- Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers,
Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home
Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home
Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland -
Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers,
Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home
Teleworker, Montana - Home Teleworkers {+ 19 more}
Job Information
We're Mobilitas, a commercial insurance company created by CSAA Insurance Group.
Our mission is to reinvent commercial insurance in the mobility space to offer
our partners innovative solutions for today’s way of doing business. At
Mobilitas, we believe in what's possible and we use our inventive skills to meet
the demands of modern mobility with exceptional service. We’re looking for
motivated, innovative individuals who think big, move fast and are dedicated to
creating a company from the ground up, without the constraints of a traditional
insurance company. We’re excited to push the boundaries of commercial insurance
and are looking for enthusiastic team members to help us reimagine insurance.
Hablas Español? Estamos buscando agentes de reclamaciones bilingües! No se
requiere experiencia en seguros, nosotros aseguraremos que sepas como explicar
la terminología de aseguranza en inglés y español.
Your Role:
As a Commercial Auto Claims Adjuster, you will handle routine non-complex to
moderately complex non-injury Commercial and Specialty claims. You are
responsible for opening, investigating, evaluating, and settling auto claims and
ensuring compliance with Department of Insurance and other statutory
requirements. At a proficient level, you will adjust higher-complexity liability
claims including property damage claims and total losses. You will be
responsible for verifying coverage on policies with standard commercial symbols
and/or specialty exposures. For claims with injury assigned to a casualty
adjuster, you will service the physical damage exposures in collaboration with
the casualty adjuster.
Your Work:
* Contact insureds, claimants, and other involved parties to confirm loss
details and applicable policy coverage. Explains claims process, next steps,
and outcomes to involved parties. Is the primary point of contact for auto
physical damage questions.
* Investigates, evaluates, negotiates, and settles first- and third-party
auto/property damage claims from start to finish.
* Takes inbound calls from customers and maintains an inventory of pending
claims.
* Conducts coverage and liability investigations.
* Advises customers of available benefits, coverages, and liability outcomes.
* Coordinates and oversees the claims process; keeping customers informed.
* Negotiates estimating damages and supplements.
* Validates reparability and monitors repairs.
* Arranges towing, storage, and rental vehicles as needed.
* Addresses subrogation and total loss responsibilities.
* Ensures the insurance program agreements and Claim Service Level agreements
between external clients and Mobilitas Insurance are adhered to.
* Ensures compliance that specific state regulations and/or policy provisions
is completed with needed file documentation and appropriate correspondence.
* Supports other areas of claims as needed.
* Actively shapes our company culture (e.g., participating in employee resource
groups, volunteering, etc.).
* Lives into cultural norms (e.g., willing to have cameras when it matters:
helping onboard new team members, building relationships, etc.).
* Travels as needed for role, including divisional / team meetings and other
in-person meetings.
* Fulfills business needs, which may include investing extra time, helping
other teams, etc.
Work Schedule:
The expected schedule for this role is Sunday through Thursday, 8:00 AM to 5:00
PM Pacific Time (PT). Schedule requirements may change to support business and
operational needs.
Virtual, on-camera training:
* Our paid training program is scheduled to begin on Monday, September 28,
2026.
* Training schedule: Monday-Friday from 8:00 am to 5:00 pm Pacific Time.
Required Experience, Education and Skills:
* High School Diploma/GED or a minimum of one year of customer service
experience in a virtual environment leveraging internet, phone, and chat
features.
* Must hold an Adjuster licensed for all applicable states or obtain license(s)
within 90 days of completing the provided licensing training.
* Basic math and moderate computer skills with technical aptitude to utilize a
variety of software applications.
* Must meet work from home requirements including internet speeds and
designated workspace.
* Ability to type 30 wpm.
What would make us excited about you?
* Bachelor’s degree.
* Two or more years of customer service experience preferred. Prior insurance
claims experience also preferred.
* Bilingual a plus!
* Auto physical damage training and/or I-CAR or SCLA enrollment preferred.
* Strong Customer Service skills for both internal/external customers.
* Strong analytical, problem-solving, and organizational skills, as well as the
ability to prioritize and multitask effectively.
* Strong oral and written communication skills.
* Strong negotiation skills.
* Active contributor to team success.
* Flexibility to work between the hours of 7AM to 7PM PDT, including weekends
and/or holidays.
Please note we are hiring for this role remote anywhere in the United States
with the following exceptions: Hawaii and Alaska.
Why Choose a Career at Mobilitas?
At Mobilitas, we are a mission-driven organization proudly committed to
empowering our members, our employees, and our communities to thrive.
Recognition: We offer a total compensation package, annual bonus eligibility for
most roles, 401(k) with a company match, and so much more! Read more about what
we offer and what it is like to be a part of our dynamic team at
careers.mobilitasinsurance.com.
Career Growth: We believe in growth for everyone. Here at Mobilitas, leaders and
mentors partner with employees to align interests, unlock development
opportunities, and support long‑term success.
Flexible Workplace: We embrace a remote-first culture through our Flexible
Workplace. Most employees hold Home-Flex roles, working primarily from home,
often with the flexibility to work from various locations including Mobilitas
offices. Our flexible workplace empowers you to balance remote work with
intentional in‑person moments that deepen connection and collaboration.
Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone
of our success. By fostering an environment where people feel valued and heard,
we deepen our ability to understand and meet the unique needs of our members.
This strengthens innovation and enhances our products and services, giving us a
competitive edge in the market.
Sustainability: As climate change leads to more frequent and severe weather
events, we are taking bold action to build more resilient communities and reduce
our environmental impact.
Submit your application to be considered. We communicate via email, so check
your inbox and/or your spam folder to ensure you don’t miss important updates
from us.
CSAA is committed to providing reasonable accommodations to qualified applicants
and employees with disabilities or other limitations. If you would like to
request an accommodation to participate in the job application or interview
process, please contact
[email protected]
[
[email protected]]
If you apply and are selected to continue in the recruiting process, we will
schedule a preliminary call with you to discuss the role and will disclose
during that call the available salary/hourly rate range based on your location.
Factors used to determine the actual salary offered may include location,
experience, or education.
Mobilitas does not provide visa sponsorship for this role. Applicants must have
authorization to work indefinitely in the US. Please do not apply for this role
if at any time (now or in the future) you will need immigration support (i.e.,
H-1B, TN, STEM OPT Training Plans, etc.).
Mobilitas Insurance Group is an equal opportunity employer.
#LI-JY1
#HP_RX
.
The national average hourly rate for this position is $25.32-$28.13. However, we
have a location-based compensation structure. Our salary ranges vary and are
calculated based on work location. The starting pay range for this position
across all the states we hire in is $25.32-$33.71.
This role also includes an
opportunity for a company-wide annual discretionary bonus, through our Annual
Incentive Plan (AIP), of up to 5% of eligible pay.
This job posting will be unposted on Fri, 28 Aug 2026.
