Sales Recovery Specialist - Pet Health - Remote

Tribe Wellness • Remote (New York, New York, United States) • $55k / year • 22h ago

Must Love Dogs!!

At Tribe Wellness Sales, we’re on a mission to help pets live longer, healthier lives through supplements that actually deliver. But here’s the catch: too many pet owners start the buying process and then stop—unsure which product to choose, how it works, or whether it’s right for their pet. That’s where you, our Abandoned Cart Recovery Specialist, make the difference. Without you, pets miss out on better health, owners lose confidence, and our mission stalls. With you? You reconnect, guide, and convert hesitation into action—turning an almost-purchase into a life-changing decision for pets and their people.

What You'll Do:

- Recover: Proactively reach out to customers who abandoned their carts, re-engaging them to complete their purchase. - Guide: Help pet owners understand the right products for their dog’s needs, answering questions and removing uncertainty with clarity and care. - Convert: Turn warm leads into completed sales by building trust, addressing objections, and reinforcing value. - Grow: Work with a high-intent audience, transforming near-buyers into loyal, repeat customers. - Learn: Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of conversion and customer connection. - Earn: Operate with no cap on commission, providing limitless earning potential while integrating seamlessly with our operations. - Live: Work from home in a global remote environment, utilizing our communication tools and platforms.

What's In It For You:

- Earnings: This is an hourly pay + commission role. All US reps earn minimum wage (this is permanent, not a draw against commission) in addition to commissions based on recovered sales. On-target earnings are estimated between $55,000 - $100K your first year. We also provide fully paid training. - Tribe Sales Training: We offer a robust training and tool kit for all specialists, including access to our learning platform, Rippling, Salesforce, Vonage, Google Workspace, and Slack—ensuring you're set up for success from day one. - Remote Work: Enjoy the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle. - Be Part of the Tribe: No matter your title, you’ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success. Check our team success stories here: https://tribebuilders.teamtailor.com/pages/tribe-success-stories

What We’re Looking For:

- Experience in Abandoned Cart Recovery a huge plus, but not required. - Highly driven self-starters who are motivated by growth opportunities and the drive to convert opportunities into outcomes. - Strong interest, background, or passion for health and wellness—especially for pets. - Excellent verbal and written communication skills, with a natural ability to build trust quickly. - Comfortable engaging warm leads and guiding conversations toward confident purchasing decisions. - The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST. - Reliable internet and equipment are required. Because this position involves frequent calls and digital communication, you’ll need a setup that supports clear, uninterrupted conversations. This means you should have:

- A fast and reliable laptop or desktop computer with a working mic, camera, and headset, capable of running our systems simultaneously (Salesforce, Zoom, etc.). - Ethernet connection strongly preferred for consistent call quality. - Internet speed of at least 10 Mbps download / 5 Mbps upload of dedicated bandwidth, with latency under ~150ms, jitter under ~30ms, and packet loss under ~1%.

Join us if you’re ready to play a pivotal role in recovering lost opportunities, improving pet health outcomes, and thriving in a growth-focused global environment with amazing people. If that sounds like you, Tribe Wellness is your tribe.

Apply today and work with a very different type of company.

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