What you’ll need to succeed as a Senior Specialist, AR at XPOMinimum qualifications:2 years of experience in freight bill audit, accounts receivable, billing, or payables, preferably within the LTL transportation industryStrong analytical, critical thinking, and problem-solving skillsAbility to review and interpret customer pricing contracts and billing documentationClear and professional verbal and written communication skillsProficiency with Microsoft Office applications, including advanced Excel capabilitiesAbility to work independently while managing multiple priorities in a fast-paced environmentPreferred qualifications:Bachelor's degree in Business, Logistics, Accounting, Finance, or a related field, or equivalent work or military experience2-4 years of experience in freight bill audit, billing corrections, accounts receivable, or transportation financeExperience identifying root causes of billing disputes and implementing process improvementsKnowledge of LTL transportation pricing, invoicing, and contractual billing practicesExperience creating SOPs, training materials, or serving as a subject matter expert on business processes and systemsExperience supporting testing initiatives, system implementations, or continuous improvement projectsAbout the Senior Specialist, AR jobPay, benefits and more:Competitive compensation package Full health insurance benefits are available on day one Life and disability insurance Earn up to 15 days of PTO over your first year 9 paid company holidays 401(k) option with company match Education assistance Opportunity to participate in a company incentive plan What you’ll do on a typical day:Review customer pricing agreements and perform detailed audits of LTL invoices to validate billing accuracy and contractual complianceResearch, analyze, and process invoice correction requests using sound judgment and attention to detailIdentify the root cause of billing disputes and collaborate with internal partners to resolve discrepanciesRecommend and implement process improvements that reduce billing errors, corrections, and operational inefficienciesServe as a subject matter expert for department projects, user acceptance testing, and system enhancementsCreate and maintain standard operating procedures (SOPs), quick-reference guides, and other process documentationEnsure compliance with company controls, SOX requirements, and applicable billing standardsSupport and mentor team members by sharing knowledge and best practicesSenior Specialists are required to:Demonstrate strong analytical and data interpretation skillsMaintain a high level of accuracy and attention to detail when handling billing corrections and auditsEffectively prioritize workload and meet established deadlinesBuild collaborative relationships with customers, operations teams, and business partnersLearn and maintain proficiency in company systems and software applicationsWork with minimal supervision while demonstrating initiative and accountabilitySit for extended periods and work primarily at a computer workstationAbout XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here.
