Requisition ID 27730/generated inline style / Country
United States of America
/*generated inline style */ Location type
Hybrid
/*generated inline style */ State / Province
Texas
/*generated inline style */ City
Dallas, Fort Worth
/*generated inline style */ About Us Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business - synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That’s why the world’s most forward-thinking companies across every major industry turn to us - for a shared commitment to lasting impact and the bold ambition to Be More Than.Headquartered in Los Angeles, our over 9,000 colleagues globally serve clients in more than 50 countries. We offer five core capabilities that span the full talent lifecycle:Organizational StrategyAssessment and SuccessionTalent AcquisitionLeadership DevelopmentRewards and Benefits/*generated inline style */ Job description The RoleKorn Ferry is searching for a Team Lead (Remote in Dallas Fort Woth, TX area)As a Recruiting Team Lead, you will contribute to Korn Ferry’s growth and profitability goals by delivering best in class recruitment services to our clients. The Team Lead is responsible for the day-to-day operational aspects of the project deliverables. A key objective of the role is to ensure high quality service delivery and customer satisfaction is consistently maintained and achieved. Key Responsibilities Build a knowledge base of client’s business, organization and objectives. Manage project tightly end to end, ensuring quality assurance on day-to-day recruitment activities and attainment of project deliverables in line with KPIs and Service Level Agreements (“SLAs”) established for the project. Anticipate and minimize risks on project at both micro and macro levels. Build trust and confidence with key client stakeholders. Through this relationship building process, ensure effective expectation setting and management of client communications. Continually seek out opportunities to increase customer satisfaction. Proactively identify opportunities for improvement and make constructive suggestions for change, including proposed change management steps. Prepare and actively participate in project reviews with client and senior management. Effectively communicate relevant project information to superiors. Escalate and resolve issues in a timely fashion. Ensure all systems are updated on a timely basis by the delivery project team. Conduct ad hoc quality checks to ensure completeness and accuracy of data added to the systems. Work with the Project Director in developing value-added reporting to our client and ensure all reporting, internal and external, is accurate and complete and delivered against pre-established deadlines.Required Skills Bachelor’s degree or five years of equivalent experience in lieu of a degree. Must reside near the Dallas Ft. Worth, TX area. Minimum of five years of experience in recruiting with experience managing a recruiting team. Strong understanding of full life cycle recruiting and industry practices. Understanding of recruiting metrics and reporting standards. Familiarity with SLA’s/SOW as it relates to our business. Computer proficiency, specifically MS Office Suite and ideally a range of Applicant Tracking Systems. Familiarity with Human Resource laws and functions. Track record of success in leading and motivating the delivery team. Ability to analyze fairly complex data and develop sound recommendations and solutions. Excellent planning and organizing skills; able to “juggle” responsibilities effectively in a high volume, fast-paced service environment. Ability to communicate clearly, concisely and persuasively with client and in large group settings. Strong customer and results orientation. Ability to interact effectively at all levels and across diverse cultures. Energetic, confidence, maturity and interpersonal sensitivity./*generated inline style */ Korn Ferry may use AI as part of its recruitment process, but all hiring decisions are made by humans./*generated inline style */ Internal Mobility at Korn FerryIf you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position./*generated inline style */ Korn Ferry is an Equal Employment Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law./*generated inline style */ Background Check DisclaimerThe successful candidate will need to complete background checks as part of our recruitment process, this may include criminal, education credentials, employment history, and other background information relevant to your employment qualifications/*generated inline style */
