We’re looking for a Manager, Strategic Product Consultants to lead Procore’s Strategic Product Consultant (SPC), Owners team. In this role, you’ll drive best practices by establishing operations, setting strategic goals, and providing daily guidance to your team.As the Manager, Strategic Product Consultants, you’ll successfully lead, mentor, and grow your team of individual contributors. This includes facilitating onboarding, identifying challenging opportunities for advancement, and driving high performance with company, organization, and team objectives. As a successful candidate, you have experience managing professional services and aspirations to pursue future leadership opportunities. You’re a trusted advisor who can skillfully manage influence through persuasion, negotiation, and consensus-building to move the needle on projects. And you embody our values of Optimism, Ownership, and Openness.This position reports to the Senior Manager, Strategic Product Consultant and can be based in our Carpinteria, CA, Austin, TX, Tampa, FL offices or work remotely from a US location. We’re looking for someone to join us immediately.What you’ll do:Lead and guide SPC responsibilities to drive new initiatives and lead process changesProvide expertise for escalated client issues or objection handlingDemonstrate business growth and transformation within a team that drives Professional Services value to customersEngage with Global Professional Services and Customer Success Leadership on team wins and lossesEstablish and maintain job expectations; plan, monitor, and appraise performance resultsInspire team members to achieve high results and metrics; develop and manage team objectives, messaging, and updatesRecruit, mentor, and develop team members by identifying training opportunities, establishing career paths, and managing peer shadowingWhat we’re looking for: 2+ years of experience in SaaS Management or Team Lead role3+ years of experience working in a professional services function on SaaS platforms, including onboarding, training, and client relationshipsExcellent interpersonal, verbal, and written communication skillsUnderstanding of business transformation, growth, and development of consulting services within a Professional Services organizationEnthusiastic and creative leader with the ability to inspire and motivate othersDeep understanding of value drivers in recurring revenue business modelsStrong problem-solving, analytical, and process-oriented mindsetTrack record as an early adopter for driving change and a demonstrated desire for continuous learning and improvementBachelor's degree or equivalent in Business or a related field is preferredAdditional InformationBase Pay Range:157,590.00 - 216,686.30 USD AnnualOn Target Earning Range:185,400.00 - 254,925.00 USD AnnualThis role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.For Los Angeles County (unincorporated) Candidates:Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.SummaryLocation: US - Texas - AustinType: Full time
