At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. Founded in 1876, Jockey is a family-owned company recognized the world over for delivering feel-good comfort. Our premium apparel is sold in more than 140 countries and our commitment to quality, innovation and customer service is legendary.We are hiring an IT Applications D365 Technical Lead to oversee System Code Administration of D365 F&O/SCM including maintenance, upgrades, security and providing internal support to our Technical and business users and/or vendor partners.JOB EXPECTATIONSDesign, develop, and customize Microsoft Dynamics D365 F and O/SCM solutions based on business requirements using best practices including extensibility of codeCollaborate with cross-functional teams to gather and understand business requirements for system enhancementsWrite, modify, and maintain code in X++ to enhance the functionality of Microsoft Dynamics 365 Finance and OperationsWrite, modify, and maintain T-SQL code to enhance reporting and Dynamics 365 Finance and Operations data mining requirementsCreate and maintain technical documentation for all customizations and developmentIntegrate Dynamics 365 Finance and Operations/SCM with other enterprise applications, using DMF and other tools ensuring seamless data flow and system interoperabilityDevelop and implement data migration strategiesProvide technical support and troubleshooting for Dynamics 365 Finance and Operations related issuesProvide EDI technical support as requiredCollaborate with end-users to identify and resolve system issues promptlyPlan and execute upgrades for Dynamics 365 Finance and Operations/SCM using RSAT and other regression testing processesPerform regular system maintenance activities to ensure optimal performanceConduct thorough testing of customizations and development to ensure high-quality deliverablesWork closely with departments to address and resolve any identified support issuesShare knowledge and expertise with other team members to promote continuous learning and developmentAssist in assessment of new releases and help to coordinate regression testing processes including RSATCoordinate and perform database refreshes Research and recommend innovative, and where possible automated approaches for technical system administration tasksMonitor and communicate maintenance notificationsMonitor performance Dynamics 365 environmentsDeploy and manage developer environmentsAssist to maintain user access and security rolesProvide as needed support for troubleshooting and remediation of technical issuesManage and coordinate with Microsoft through to resolution raised technical system issuesParticipate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution, and implementation of Dynamics related business solutionsWork collaboratively with the functional IT team to build, test, deploy, and maintain configurations using custom and industry common practices throughout multiple environments (e.g., Sandbox/DEV/QA/UAT/PROD)Respond to incidents and events with a methodical approach to assess and troubleshoot all types of production (performance, access, accuracy, etc.) issuesLead and/or participate in analysis sessions with functional super users/ business analyst to determine application requirements for new implementations or enhancements and facilitate workshops to demonstrate proof of conceptsAbility to logically troubleshoot technical problems. Strong analytical and problem-solving skills.Collaboration, analytical, and teamwork skills. Demonstrated ability working in a collaborative and transparent environmentAbility to mentor team members and transfer knowledge to othersMust be technically and functionally oriented (good problem solving and troubleshooting skills), excellent communication skills (both written and verbal), self-motivated, self-directed, good multi-tasking skills, quality oriented, flexible, and committed to successful on-time completion of tasksCompliance to published corporate standardsAbility to work effectively in a fast-paced, team environmentContribute to the technology roadmap for the organization with respect to the Dynamics ecosystemAssists in the appropriate completion of all project management, change and quality control documentation using department standardsDocumenting and cross-training team members for support continuity.Propose modifications and enhancements to improve functionality or address any issues that ariseIdentify, evaluate, and document risksOther job duties as assigned.QUALIFICATIONSREQUIRED:Minimum 5 years D365 F and O/SCM X++ experience with creating specifications, coding, packaging projects, migrating and deploying code changesExtensive creation of technical design documents and properly testing of modifications/integrations throughout project lifecyclePREFERRED:Azure services and Power Platform experience preferredMinimum of 2 full project lifecycle implementations of D365 F and O/SCMJob SummaryRequisition Number: ITAPP010086Job Category: Information TechnologySchedule: Full-Time
