Entry-Level REMOTE Customer Care Representative

AIL • Full-time • Remote (Nashville, Tennessee, United States) • $0 / year • 3h ago

Entry-Level REMOTE Customer Care Representative Company:

AO Globe Life Location:

100% Remote – United States Job Type:

Full-Time | Flexible Schedule | Training & Mentorship Provided Experience:

Entry-Level Candidates Welcome Build a Meaningful Career While Helping Working Families

Are you looking for a

work-from-home career

where you can help people, build lasting relationships, develop professionally, and create long-term earning potential? AO Globe Life is seeking motivated, service-oriented professionals to join our growing virtual team as

Remote Client Benefits Representatives . You'll meet with individuals and families through scheduled Zoom and phone appointments, answer questions about available benefits, identify coverage needs, assist with enrollment, and provide ongoing client service. This position combines

customer service, relationship management, benefits education, and consultative insurance sales

in a fully remote environment. Whether you're an experienced professional or exploring a new career path, we provide comprehensive training, licensing guidance, mentorship, and ongoing development. No previous insurance experience is required. Opportunity Highlights

✓ 100% Remote – Work From Home ✓ Qualified Client Opportunities Provided ✓ No Lead Purchasing Required ✓ Weekly Performance-Based Pay ✓ Performance Bonuses & Renewal Income Opportunities ✓ Flexible Scheduling ✓ Comprehensive Training & Licensing Guidance ✓ Leadership Development & Career Advancement What You'll Do

As a Remote Insurance & Client Benefits Representative, you'll work directly with clients throughout the benefits and enrollment process. Client Service & Benefits Support

Conduct scheduled client appointments through Zoom and phone Connect with individuals and families seeking benefit information Learn about each client's needs and financial protection goals Explain available life, accident, and supplemental health insurance benefits Answer questions about coverage options and policy features Provide personalized, needs-based recommendations Guide clients through applications and enrollment Assist with required documentation Ongoing Client Relationships

Build long-term relationships through exceptional service and consistent communication Conduct policy reviews when appropriate Assist with beneficiary updates and policy service requests Provide ongoing support after enrollment Maintain organized and accurate client records Follow applicable company procedures and regulatory requirements Professional Development

Participate in structured virtual onboarding Attend weekly coaching and training sessions Receive mentorship from experienced leaders Develop communication, presentation, and relationship-management skills Build insurance product and industry knowledge Participate in leadership development opportunities 100% Remote Work

Work from home while remaining connected to a collaborative virtual organization. You'll have the opportunity to: Work remotely within the United States Eliminate the daily commute Conduct client appointments virtually Use modern digital business and communication tools Receive remote coaching, training, and team support Build greater flexibility into your professional life Qualified Client Opportunities

Representatives have access to

company-provided client opportunities , including individuals who have expressed interest in receiving information about available benefits. This allows you to focus your time on: Scheduled client consultations Benefits education Customer service Needs-based recommendations Enrollment assistance Relationship building Long-term client support No purchasing leads is required. Weekly Pay & Performance-Based Earning Potential

This is a

commission-based insurance opportunity rather than an hourly or salaried customer service position . Compensation opportunities may include: Weekly commission payments Performance-based bonuses Renewal and residual income opportunities Leadership incentives Performance recognition programs Earning potential is not capped by a predetermined salary; however, income depends on individual activity, production, and results. Individual earnings vary, and no specific income level is guaranteed. Comprehensive Training & Licensing Guidance

No Insurance Experience Required

We welcome motivated candidates from a wide variety of professional backgrounds. Training and development may include: Virtual onboarding Insurance product education Client needs assessment Customer service development Consultative sales training Virtual presentation skills Enrollment procedures and systems Relationship management Weekly coaching One-on-one mentorship Leadership development Candidates who are not currently licensed will receive

guidance through the applicable state Life & Health Insurance licensing process . Career Growth & Leadership Development

AO Globe Life provides opportunities for representatives who demonstrate strong performance, consistency, professionalism, and leadership potential to continue advancing. Career development opportunities may include: Training and mentorship Team development Leadership Management Professional development Senior leadership pathways Advancement is based on

performance, initiative, results, and demonstrated leadership—not simply seniority . Benefits & Professional Support

Qualifying representatives may have access to: Health insurance reimbursement program Company-supported life insurance Renewal and residual income opportunities OPEIU Local 277 representation, where applicable Leadership development programs Professional conferences and events Virtual technology and business resources Eligibility and qualification requirements apply to applicable programs. Recognition & Incentives

Outstanding performance may qualify representatives for: Company-sponsored incentive travel Leadership conferences Performance awards Recognition programs Professional development experiences Additional advancement opportunities Who We're Looking For

We're looking for individuals who demonstrate: Excellent verbal and written communication skills Strong customer service and relationship-building abilities Positive and professional demeanor Self-motivation and personal accountability Dependability and strong follow-through Effective organization and time management Goal-oriented mindset Strong problem-solving skills Ability to work independently in a remote environment Comfort communicating through Zoom and phone Basic computer proficiency Coachability and willingness to learn Professionalism, reliability, and integrity Experience That Transfers Well

Previous experience in any of the following areas is helpful but

not required : Customer Service Client Success Client Relations Insurance Sales Banking Financial Services Healthcare Retail Hospitality Education Military Administrative Support Call Center Operations Business Development Account Management We value

communication, professionalism, integrity, coachability, and work ethic

as much as previous industry experience. Minimum Requirements

Applicants must: Be at least 18 years of age Be legally authorized to work in the United States Be physically located within the United States Have access to a computer or laptop Maintain reliable high-speed internet Have webcam and microphone capability Maintain a quiet, professional workspace Be comfortable conducting virtual client appointments Be willing to complete required training Hold or be willing and able to obtain the appropriate state Life & Health Insurance License Licensing guidance is available for candidates who are not currently licensed. Interview Process

Qualified candidates will complete a

brief career overview

covering the position, client responsibilities, compensation structure, licensing requirements, training, and advancement opportunities. Candidates interested in continuing will then have the opportunity to schedule a

live Zoom interview with our hiring team . The entire interview process is conducted virtually for convenience and accessibility. Ready to Build Your Future?

If you're looking for a

remote insurance, customer service, and sales career

where you can help families, enjoy flexibility, develop professionally, and build long-term opportunities through your performance, we'd like to hear from you. Apply today to be considered for our Remote Insurance & Client Benefits Representative opportunity with AO Globe Life. Work From Home. Help Families. Build Relationships. Grow Your Future.

Important Information About This Opportunity This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position. Candidates selected to move forward should be prepared to: • Be at least 18 years of age and legally eligible to work in the United States • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace • Complete required training and participate in virtual meetings • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided. This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement. American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.