Remote Client Service Advisor - Training Provided
Company:
AO (American Income Division)
Work Arrangement:
100% Remote – U.S. Residents Only
Career Track:
Entry Level to Leadership | Manager-in-Training
Experience:
Full Training & Mentorship Provided
Launch Your Leadership Career From Anywhere
Are you an ambitious, people-focused professional looking for more than just another job? Do you want a career where you can develop valuable leadership skills, receive ongoing mentorship, and advance based on your performance and development?
AO is seeking motivated individuals to join our growing remote team as
Leadership Development Associates (Manager-in-Training) .
This opportunity combines
client service, benefits education, relationship building, and structured leadership development . You'll begin by working directly with clients who have requested information about available benefits while developing the communication, business, coaching, and leadership skills needed for future management opportunities.
Whether you're beginning your career, changing industries, or ready to take your professional development to the next level, we provide the training and support to help you succeed.
Previous insurance or management experience is not required.
About AO
AO operates within the American Income Division of Globe Life and serves working families, union members, associations, veterans, and their families.
Our representatives help clients understand supplemental benefits and financial protection options while providing professional, ongoing service and support.
Since 2020, our organization has operated in a fully virtual environment, allowing representatives to work from home while remaining connected through technology, structured training, mentorship, and team collaboration.
Our culture emphasizes
integrity, accountability, professional development, client service, and performance-based advancement.
What You'll Do
As a
Leadership Development Associate , you'll gain hands-on client experience while developing the skills necessary to pursue future leadership responsibilities.
Client Service & Relationship Building
Meet with clients virtually through Zoom and phone appointments
Connect with clients who have requested information regarding available benefits
Identify client needs through thoughtful, professional conversations
Explain supplemental benefit and coverage options clearly
Answer questions and provide personalized guidance
Assist clients throughout the application and enrollment process
Provide ongoing service and follow-up
Maintain accurate client records and documentation
Build long-term relationships through trust, integrity, and exceptional service
Leadership & Professional Development
Participate in structured leadership training
Receive ongoing coaching and mentorship from experienced leaders
Develop communication, presentation, and problem-solving skills
Learn coaching and team-development fundamentals
Strengthen organization, time management, and accountability
Collaborate with team members on performance and client-service goals
Learn virtual business systems and operational best practices
Prepare for future training, mentorship, and management responsibilities
Manager-in-Training Career Path
This opportunity is designed for individuals interested in building toward leadership—not simply remaining in an entry-level position.
As you demonstrate performance, consistency, and leadership ability, you may have opportunities to develop into areas such as:
New representative mentorship
Training and coaching
Team development
Performance management
Team leadership
Management
Advanced organizational leadership
Advancement is based on
performance, initiative, professional development, and demonstrated leadership ability—not simply tenure.
Management advancement is earned through performance and development and is not guaranteed.
What We Offer
100% Remote Work
Build your career from anywhere within the United States.
No daily commute
Virtual client appointments
Online training and team meetings
Modern remote business systems
Collaborative virtual work environment
⏰
Flexible Scheduling
Enjoy greater flexibility in structuring your workday while maintaining the consistency, availability, and accountability required to meet client and performance goals.
Client Opportunities Provided
Focus on serving clients and building relationships.
Connect with individuals who have requested information
Conduct scheduled virtual benefit consultations
Focus on needs-based conversations
No traditional cold calling required
Comprehensive Training & Mentorship
No previous industry experience is required.
Training and development include:
Structured virtual onboarding
Product and systems education
Client service training
Communication and presentation development
Weekly coaching
One-on-one mentorship
Leadership workshops
Management development
Ongoing professional training
Licensing guidance and support
Because the position involves discussing and enrolling clients in insurance products, representatives must obtain the appropriate state insurance license before performing licensed activities.
Performance-Based Compensation
This is a
performance-based opportunity , with compensation tied to individual activity and results.
Earning opportunities may include:
Weekly commission-based compensation
Performance bonuses
Leadership incentives
Recognition programs
Residual and renewal income opportunities
Uncapped earning potential based on performance
This is not an hourly or salaried management position. Individual earnings vary based on activity, performance, and results.
Benefits, Incentives & Recognition
Qualifying representatives may have access to:
Medical reimbursement program
Company-supported life insurance
Residual income opportunities
Leadership development programs
Professional conferences and leadership events
Company-sponsored incentive travel
Performance recognition and contests
Modern virtual technology and business tools
Eligibility and performance requirements may apply.
Who We're Looking For
Successful candidates typically demonstrate:
Excellent communication and interpersonal skills
Strong relationship-building abilities
Leadership potential and initiative
Positive, professional demeanor
Self-motivation and personal accountability
Goal-oriented mindset
Strong organization and time-management skills
Adaptability and resilience
Problem-solving and critical-thinking abilities
Ability to work independently from home
Comfort using technology and virtual communication platforms
Coachability and openness to feedback
Commitment to continuous learning and professional development
High standards of integrity and client service
We're not necessarily looking for someone who has already managed a team. We're looking for individuals with the
motivation, professionalism, and potential to develop into effective leaders.
Helpful Experience – Not Required
Experience in any of the following areas may be beneficial:
Customer Service
Client Relations
Sales
Retail
Hospitality
Healthcare
Education
Administrative Support
Account Management
Team Leadership
Management
Military Service
Previous leadership, management, or insurance experience is welcomed but not required.
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable communicating with clients through Zoom and phone
Be willing to participate in required training and professional development
Be willing and able to obtain the appropriate state insurance license
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live virtual interview with our hiring team.
All interviews are conducted through
Zoom video conferencing , providing a convenient and accessible hiring experience.
Ready to Build Your Leadership Future?
If you're looking for a remote career where you can
help families, develop valuable business and leadership skills, receive ongoing mentorship, and earn opportunities to advance into management , we'd like to hear from you.
Apply today to be considered for our Leadership Development Associate – Manager-in-Training opportunity with AO.
Develop Your Skills. Lead with Purpose. Grow Through Performance. Build Your Future with AO.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.