Remote Member Support Advisor
Company:
AO – American Income Division of Globe Life
Location:
100% Remote | U.S. Applicants Only
Schedule:
Flexible
Experience:
Entry-Level Welcome | Training & Mentorship Provided
Build a Career Helping Families—From Home
Are you looking for a career that offers
flexibility, meaningful work, professional development,
and uncapped earning potential
?
AO is expanding our virtual team and seeking motivated, people-focused professionals to join us as
Remote Insurance Representatives
.
You'll meet virtually with individuals and families to help them understand available
life, accident, and supplemental health insurance benefits
, identify their needs, and guide them toward appropriate coverage solutions.
This role combines
customer service, benefits education, relationship building, and consultative insurance sales
in a fully remote environment.
No previous insurance experience is required.
We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.
Why Candidates Choose AO
✔
100% Work From Home
✔
Flexible Schedule
✔
Qualified Client Opportunities Provided
✔
No Traditional Cold Calling
✔
Weekly Commission-Based Pay
✔
Performance Bonuses
✔
Uncapped Earning Potential
✔
Renewal & Residual Income Opportunities
✔
Training & Licensing Guidance
✔
One-on-One Mentorship
✔
Leadership & Management Advancement
What You'll Do
Meet With & Educate Clients
You'll connect with clients through scheduled Zoom and phone appointments to:
Understand individual and family protection needs
Explain life, accident, and supplemental health insurance options
Review available benefits and policy features
Answer coverage questions clearly and professionally
Provide needs-based recommendations
Guide clients through applications and enrollment
Assist with required documentation
Conduct policy reviews and discuss appropriate updates
Our approach is centered on
listening, educating, and helping clients make informed decisions—not high-pressure sales tactics.
Build Long-Term Client Relationships
Your responsibility doesn't end after enrollment.
You'll continue serving clients by assisting with:
Policy questions and service requests
Beneficiary updates
Coverage reviews
Policy changes
Claims-related guidance
Follow-up communication
Changing family protection needs
The goal is to become a
trusted, long-term resource
for the families you serve.
Qualified Client Opportunities
Spend Your Time Serving Clients—Not Searching for Them
Representatives receive access to client opportunities from individuals and families seeking information about available benefits and coverage.
This allows you to focus on:
Benefits education
Client consultations
Needs analysis
Personalized recommendations
Enrollment assistance
Relationship building
Policy service
Ongoing client support
No purchasing leads is required.
Compensation & Earning Potential
Weekly Commission-Based Pay
This is a
performance-based, commission-driven insurance opportunity—not an hourly or salaried position
.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal income
Residual income opportunities
Leadership incentives
Performance recognition and rewards
There is
no predetermined income ceiling
. Your earning potential can grow as you develop your skills, consistency, client relationships, and production.
Individual earnings vary based on activity, production, consistency, and results. No specific income level is guaranteed.
100% Remote Career
Work From Home
Build your career virtually while maintaining greater flexibility over your work environment.
No daily commute
Flexible scheduling
Virtual client appointments
Digital business systems
Remote team collaboration
Modern technology and resources
Remote work offers flexibility, but successful representatives also bring the
discipline, organization, and accountability
necessary to manage their schedules and responsibilities independently.
Training & Mentorship
No Insurance Experience? We'll Help You Learn.
You don't need an insurance background to be considered.
Training and development include:
Structured virtual onboarding
Insurance product and benefits education
Client-service training
Needs-analysis development
Virtual presentation skills
Consultative sales training
Enrollment systems and procedures
Weekly coaching and development
One-on-one mentorship
Leadership training
Ongoing professional education
Candidates who are not currently licensed receive
guidance through the state insurance licensing process
.
Career Growth & Leadership
Looking for more than an entry-level position?
AO provides performance-based opportunities to develop into:
Advanced client responsibilities
Mentorship and training roles
Team leadership
Management development
Recruiting and team building
Leadership conferences
Senior leadership opportunities
Advancement is based on
performance, consistency, initiative, professional development, and demonstrated leadership ability—not simply seniority.
Benefits, Recognition & Incentives
Qualifying representatives may have access to:
❤️
Representative Programs
Medical reimbursement program
Company-supported life insurance
Renewal and residual income opportunities
Professional development resources
Leadership development programs
Union-supported work environment
Performance Recognition
Performance bonuses and contests
Leadership recognition
Professional conferences
Advancement opportunities
Additional performance-based rewards
✈️
Incentive Travel
Qualifying top performers may earn opportunities to attend company-sponsored trips, leadership events, conferences, and recognition experiences.
Eligibility and performance requirements apply to applicable programs and incentives.
Who We're Looking For
You don't need an insurance background. We're looking for people who bring the right
attitude, work ethic, and willingness to learn
.
Successful candidates typically demonstrate:
Excellent communication and active-listening skills
Genuine desire to help people
Strong customer-service mindset
Professionalism, integrity, and reliability
Self-motivation and personal accountability
Strong organization and time-management skills
Problem-solving and critical-thinking abilities
Confidence communicating through Zoom and phone
Ability to work independently
Comfort working within a virtual team
Basic computer proficiency
Positive, coachable attitude
Willingness to accept feedback and continuously improve
Goal-oriented and growth-focused mindset
Experience That Transfers Well
Previous experience in these areas can be beneficial, but is
not required
:
Customer Service • Sales • Client Relations • Retail • Hospitality • Healthcare • Education • Banking • Financial Services • Administrative Support • Recruiting • Call Centers • Business Development • Military Service • Leadership • Management
No prior insurance experience is required.
Minimum Requirements
Applicants must:
Be at least
18 years old
Be legally authorized to work in the United States
Be physically located within the United States
Hold or be willing and eligible to obtain the appropriate
state Life & Health Insurance License
Have access to a computer or laptop
Have a webcam and microphone
Maintain reliable high-speed internet
Have a quiet, professional workspace
Be comfortable meeting with clients virtually
Be willing to complete required training and professional development
Licensing guidance is provided for candidates who are not currently licensed.
Simple Virtual Interview Process
Step 1 — Career Overview
Qualified applicants complete a brief virtual career overview covering:
Position responsibilities
Compensation structure
Licensing requirements
Training and mentorship
Client process
Career advancement opportunities
Step 2 — Live Zoom Interview
Candidates interested in continuing can then schedule a
live virtual interview with our hiring team
.
The process gives you an opportunity to learn about the position and determine whether the career is a good mutual fit.
Ready for Your Next Opportunity?
If you're looking for a
100% remote career
where you can help families, develop valuable professional skills, build long-term client relationships, and create greater opportunities through your performance, we'd like to hear from you.
No insurance experience? That's okay.
Bring your ambition, communication skills, work ethic, and willingness to learn. We'll provide the training, mentorship, and support.
Apply today to be considered for the Remote Insurance Representative opportunity with AO – American Income Division of Globe Life.
Work From Home. Protect Families. Build Relationships. Grow Without Limits.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
