Job Description
Job Description
Description:
Note: Only applicants who meet the DHS qualifications for a DD Case Manager will be reviewed.
Per DHS, a (DD) case manager must have:
A bachelor's degree (at minimum) in social work, special education, psychology, nursing, human services or other fields related to the education or treatment of people with developmental disabilities or related conditions.
One year of experience in education or treatment of people with developmental disabilities or related conditions,
or
a minimum of one course that specifically focuses on developmental disabilities.
Job Summary
To provide case management services to adults that need to access waiver and state plan services, as well as needed medical, social, educational, and other services. The case manager helps individuals obtain and coordinate supportive services that address their basic, social, recreational, health, educational, and vocational needs. The case manager is responsible for a caseload of no more than 50 individuals.
Essential Duties and Responsibilities
Provide case management services, meeting all DHS and county requirements:
Meet with each individual on caseload
Coordinate services received by individual to ensure wants and needs are met
Ensure confidentiality of all records and interactions
Participate in professional meetings and workshops
Attend supervision meetings and participate in team-based decisions regarding services
Documentation: Inspect and maintain all files to ensure they are up to date and contain all required documentation
Complete required intake paperwork and continued authorization paperwork on time
Complete accurate case notes for each visit and contact
Provide Community-Based Services:
Maintain own reliable transportation
Provide services in the home, at school, or other community location
Maintain staff and professional relationships with families
Public Relations/Networking/Liaison:
Responsible for the reputation and public image of the agency
Develop and maintain positive working relationships within the community
Refer clients to other professionals as needed with supervisor approval
Communicate with other providers involved
Case manager will education self on community resources
Have knowledge of all agency programs
Responsible for updated knowledge and referral sources and agencies working with persons with cognitive disabilities and/or mental illness and for finding the most appropriate services according to individual and family needs
Participate in other Reach for Resources functions as assigned
Scope of the Position
The case manager will report to a designated supervisor. The case manager will provide services that are coordinated with family community support services and are designed to help the individual obtain needed mental health services, social services, educational services, health services, vocational services, recreational services, and related services in the areas of volunteer services, advocacy, transportation, and legal services. The case manager assesses the individual’s changing needs, develops a plan in collaboration with other service providers, links the individual to appropriate community resources, and monitors the effectiveness of planned services.
Requirements:
Qualifications
Is skilled in the process of identifying and assessing a wide range of recipient needs
Is knowledgeable about local community resources and how to use those resources for the benefit of the recipient
Has a bachelor's degree in social work, psychology, sociology, or human services;
Has at least one year of case management experience
Has at least two years of experience working with individuals with disabilities
Has knowledge, education, and experience of working with individuals with developmental disabilities
Has knowledge of community resources, activities, and social services
Has ability to work independently, enjoy flexibility, and manage stress
Is able to pass a criminal background check
Has current driver’s license in good standing and maintain own reliable transportation
Has comprehensive auto insurance
Skills & Abilities
Is able to function independently, interact with, and relate to a variety of individuals
Has professional communication skills
Acts in a manner that encourages change and provides a positive and support atmosphere
Practices effective decision making
Creates professional reports
Handles crisis situations and follow through of supervisor’s directives
Identifies client needs and treatment plan goals
Works with culturally diverse populations
Has basic computer skills
Is able to understand and communicate the English language
Uses and maintains a daily schedule
Has a genuine interest in helping others
Is willing to share their own warm personality and sense of humor
Additional Information
In addition to salary, Reach for Resources offers excellent employee benefits, such as health and dental insurance for full-time employees. Other benefits include:
Paid Time Off
13 floating holidays annually (for F/T employees)
Life insurance
Retirement savings plan
Short-term Disability/Long-term Disability
Flexible schedule
Mileage reimbursement
Personable and fun co-workers (if we do say so ourselves)
Caring, supportive supervisors
Reach for Resources, Inc. is an Equal Opportunity Employer. Reach for Resources, Inc. does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
