Client: State of TN/TN DCS
Job ID: 66414
Job Title: Training Officer 1
Location: 225 Dr. Martin Luther King Jr. Drive Lowell Thomas State Office Building Jackson, Tennessee Jackson, T
Estimated Duration: 11/01/2026 - 10/31/2027
Hybrid
Description
Training Officer Position Summary:
The Tennessee Department of Children's Services (DCS) is seeking three qualified and passionate individuals for the role of Training Officer. This position is responsible for developing and delivering training on C-FIRST, Tennessee's Comprehensive Child Welfare Information System to DCS staff. The ideal candidate will have training experience in this system and a working knowledge of training computer systems as well as a strong background in training delivery. This position is hybrid located in Memphis, Nashville, and Knoxville.
Key Responsibilities:
Deliver C-FIRST training to DCS employees, covering the range of C-FIRST application modules and tasks specific to varying roles within the system both in-person and virtually.
Develop training materials for specialized tasks in C-FIRST.
Generate data within the C-FIRST training sandbox for use in C-FIRST training.
Collaborate with subject matter experts from the Department of Children's Services and Deloitte to enhance training development and delivery.
Provide web-based technical assistance to staff to facilitate system learning.
Utilize Microsoft Teams and other digital platforms to conduct and support training sessions
Collaborate with training team members and program leadership to ensure consistency and quality in training content and delivery
Travel will be required within the State of TN.
Minimum Qualifications:
One (1) year of experience in training delivery, adult education, or staff development
Proficiency in Microsoft Teams and other virtual training tools
Strong communication, facilitation, and organizational skills
Ability to work independently and collaboratively in a fast-paced, evolving training environment
Bachelor's Degree is required
Preferred Qualifications:
Experience delivering training in a government or human services setting
Experience training computer systems
Work Conditions:
Travel may be required for in-person training sessions
Hybrid work environment with both remote and on-site responsibilities
Schedule
Days - Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No
Hours/Day - 7.5
Time Zone - CST
Shifts - Shift 1
Start Time - 8:00 AM
End Time - 4:30 PM
Description - Regular Shift
Active Yes
Type
Category
Qualification
Description
Competency
Required
Education
Others
Bachelor's Degree
This must be uploaded along with the resume to be considered
Yes
Software
Others
Microsoft Excel
Novice (1-3 Years)
No
Software
Others
Microsoft PowerPoint
Novice (1-3 Years)
No
Software
Others
Microsoft Word
Novice (1-3 Years)
No
