Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
About the Position
We are expanding our virtual team and looking for enthusiastic, self-directed individuals interested in helping clients discover and arrange vacation experiences that suit their lifestyles.
As a Remote Leisure Consultant, you will assist individuals, couples, and families with researching destinations, exploring available packages, and selecting vacation services that align with their expectations. The position involves a combination of client consultations, independent research, reservation coordination, and ongoing communication.
You may work with a variety of vacation requests, including luxury accommodations, tropical resorts, all-inclusive escapes, ocean cruises, family holidays, romantic retreats, group experiences, sightseeing tours, and international adventures.
Primary Responsibilities
Conduct client consultations to understand vacation goals, preferred experiences, and individual requirements
Identify suitable destinations based on travel interests, available dates, and spending preferences
Investigate accommodations, resort packages, cruise itineraries, transportation services, and recreational activities
Review supplier options and determine which offerings best meet client expectations
Develop vacation proposals that outline relevant choices and important details
Explain available services, package features, booking conditions, and general policies
Assist clients with making informed decisions about their vacation arrangements
Coordinate selected reservations through approved supplier systems
Verify traveler information, reservation dates, and requested services before confirmation
Maintain accurate electronic records of client requests, reservations, and communications
Track important booking milestones, including deposit and final payment requirements
Follow up with clients regarding outstanding selections, documentation, and necessary information
Provide updates and useful preparation guidance as departure dates approach
Assist with routine reservation inquiries, modifications, and general service needs
Stay knowledgeable about supplier offerings, destination developments, and vacation promotions
Participate in continued training to strengthen industry knowledge and service skills
Candidate Qualifications
Strong interest in customer service, hospitality, and vacation planning
Professional verbal and written communication abilities
Comfortable interacting with clients and understanding individual preferences
Effective research, organization, and problem-solving skills
Attention to detail when reviewing reservation information
Ability to manage multiple requests and maintain important deadlines
Comfortable comparing options and communicating recommendations
Dependable, motivated, and capable of managing responsibilities independently
Familiarity with computers, email, internet research, and online communication platforms
Willingness to learn supplier booking technology and reservation procedures
Reliable internet connection and compatible computer or device
Open to ongoing education and professional skill development
Must be at least 18 years of age
Must reside in the United States, United Kingdom, Australia, Spain, Mexico, or another qualifying region
Training & Development Opportunities
Vacation consultation and client needs assessment
Destination selection and vacation research strategies
Resort, cruise, tour, and leisure product education
Supplier reservation systems and booking procedures
Preparing personalized vacation proposals
Reservation accuracy and documentation management
Customer communication and service techniques
Client follow-up and reservation timeline management
Professional certification opportunities
Continued destination and supplier education
Why Join This Opportunity?
Fully remote work arrangement
Flexible scheduling with part-time or full-time options
Beginner-friendly opportunity with no prior travel industry experience required
Training and professional learning resources available
Access to established suppliers and reservation platforms
Opportunities to build valuable customer service, sales, research, communication, and planning skills
Experience working with a wide range of vacation destinations and leisure products
Travel-related discounts and industry benefits where applicable
Continued professional development and virtual team resources
Opportunities to expand industry knowledge and responsibilities over time
