Training Provided - Entry Level - Virtual -
Customer Service Representative
100% Remote - Work From Home - Flexible Schedule - Training Provided - Entry Level Welcome
Turn Your Communication Skills Into a Remote Career
Are you great on the phone, organized with follow-up, and comfortable connecting with people throughout the day?
We’re expanding our recruiting team and looking for a motivated, dependable
Remote Phone Booker / Appointment Scheduler
to help connect interested candidates with career opportunities and get them scheduled for the next step in our hiring process.
You’ll work with
warm leads—individuals who have already applied or expressed interest
—so your focus is on making connections, confirming interest, scheduling appointments, and helping candidates successfully move through the interview process.
No previous recruiting or appointment-setting experience is required. Training and ongoing support are provided.
Why This Opportunity Stands Out
✓ 100% Remote / Work From Home
✓ Warm Candidate Leads
✓ No Random Cold Calling
✓ Flexible Scheduling
✓ Training & Ongoing Coaching
✓ Entry-Level Friendly
✓ Recruiting & Career Growth Opportunities
What You’ll Do
As a
Remote Phone Booker / Appointment Scheduler
, you’ll play an important role in keeping our recruiting pipeline active, organized, and moving forward.
Candidate Outreach & Scheduling
Make outbound calls to candidates who have already applied or expressed interest
Introduce yourself and create a friendly, professional first impression
Confirm candidate interest and availability
Schedule interviews and appointments using our online calendar system
Help candidates select available appointment times
Send or communicate appointment information and next steps
Confirm upcoming appointments
Follow up with candidates who missed previous meetings
Assist candidates who need to reschedule
Answer basic questions regarding the scheduling and interview process
Follow-Up & Candidate Support
Maintain consistent communication with prospective candidates
Track call attempts, responses, and appointment outcomes
Maintain accurate candidate notes
Update information in our recruiting and scheduling systems
Communicate professionally through phone, email, and text when appropriate
Maintain organized follow-up lists
Collaborate with recruiters and hiring managers
Help improve appointment attendance and keep the recruiting pipeline moving efficiently
Warm Leads — No Random Cold Calling
You won’t spend your day searching for random people to contact.
Our team provides candidates who have
already submitted an application or expressed interest in learning more about our opportunities
.
Your role is straightforward:
Connect → Confirm Interest → Schedule → Follow Up → Help Candidates Show Up
If you enjoy talking with people and can confidently guide a conversation toward an appointment, this may be an excellent fit.
100% Remote / Work From Home
Work from home while communicating with candidates and collaborating with our recruiting team virtually.
You may use systems such as:
Calendly
Zoom
Email
Phone and text
Online scheduling platforms
Candidate tracking systems
CRM/recruiting technology
Training is provided on our systems and processes.
⏰ Flexible Scheduling
This role offers scheduling flexibility while still requiring consistency, accountability, and availability during productive candidate-contact hours.
You’ll have the independence of remote work while working toward clear activity and appointment goals.
This can be an excellent opportunity for someone who enjoys:
Working Independently + Talking to People + Staying Organized + Reaching Goals + Seeing Measurable Results
No Experience? We’ll Train You.
Previous experience is helpful, but it isn’t required.
Training and coaching may include:
Phone scripts and conversation flow
Candidate outreach procedures
Appointment-setting techniques
Professional phone communication
Calendly and scheduling systems
Candidate follow-up strategies
Appointment confirmations
Missed-appointment follow-up
CRM and recruiting-system procedures
Call tracking and documentation
Productivity and time-management strategies
We’ll provide the process, training, and support. You bring the
motivation, professionalism, and consistency.
Who We’re Looking For
You may be a strong fit if you:
Have excellent verbal communication skills
Sound friendly, confident, and professional on the phone
Are comfortable making a
high volume of outbound calls
Enjoy talking with different people throughout the day
Are organized and detail-oriented
Follow up consistently
Can work independently without constant supervision
Manage your time effectively
Are comfortable working toward daily goals
Learn new technology quickly
Maintain accurate notes and records
Are dependable and accountable
Have a positive, professional attitude
Are coachable and receptive to feedback
Experience That Transfers Well
Experience in any of these areas may be helpful:
Appointment Setting
Customer Service
Recruiting
Call Centers
Scheduling
Reception
Administrative Support
Inside Sales
Lead Follow-Up
Client Services
Staffing
Talent Acquisition
Hospitality
Retail
Previous experience is not required.
We value
communication skills, organization, reliability, professionalism, work ethic, and willingness to learn.
Career Growth Opportunities
This position can be a great starting point for someone interested in developing experience within recruiting and talent acquisition.
Strong performers may have opportunities to grow into areas such as:
Phone Booker → Candidate Coordinator → Recruiting Support → Recruiter → Recruiting Leadership
Advancement opportunities are based on
performance, consistency, professional development, and business needs.
Why Join Our Team?
You’ll become part of a supportive, growth-focused environment where your work directly contributes to the success of our recruiting operation.
Every successful appointment helps:
Connect interested candidates with career opportunities
Create a positive candidate experience
Improve interview attendance
Support recruiters and hiring managers
Keep the hiring pipeline organized
Help individuals take the next step toward a potential new career
Your ability to make the connection and get the appointment scheduled can make a significant difference.
Minimum Requirements
Applicants must:
Be at least
18 years old
Be physically located within the United States
Be legally authorized to work in the United States
Have a reliable computer or laptop
Maintain reliable high-speed internet
Have a working headset or microphone
Maintain a quiet, professional environment for calls
Be comfortable making frequent outbound phone calls
Be comfortable using web-based technology
Be able to work independently and stay organized
Maintain professional communication with candidates
Be dependable and consistent with follow-up
Ready to Put Your Communication Skills to Work?
If you’re
motivated, dependable, organized, confident on the phone, and ready to help connect people with new career opportunities
, we’d love to hear from you.
Apply today with your updated resume to be considered for our Remote Phone Booker / Appointment Scheduler opportunity.
Make the Connection. Book the Appointment. Create the Opportunity. Build Your Career From Home.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
