Assist federal employees, retirees, and military personnel with plan enrollment, account setup, general plan questions, and site navigation—all from home. This short-term seasonal role is a great way to get started with Working Solutions, with the highest call volume during open enrollment (November 9 – December 14). If you’re a good fit, you may have the opportunity to continue with another program afterward.
Why Become a Working Solutions PRO?
- Work from Home: Ditch the commute and enjoy the comfort of home.
- Flexible Hours: Set your own schedule and work when it's convenient for you.
- Diverse Experience: Expand your skillset across various industries while providing exceptional customer service.
- Supportive Environment: We’re here to help every step of the way!
Application Process:
- Create Profile (filling out the apply fields at the bottom of this page)
- Complete Assessments (only one-attempt is allowed)
- Pass PC Scan (must be on a computer, not mobile device)
- Record Video Interview (can re-record as many times as needed)
- For more details, check out our Application Guide