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Remote Prior Authorization Pharmacy Technician 176301

A-Line • Full-time • Remote (Addison, Texas, United States) • 1h ago

Job Description Job Description

Remote Prior Authorization Pharmacy Technician

Location: Remote (U.S.)
Schedule: Full-time, Monday-Friday

Training: 8:00 AM-4:30 PM CT
Production: 10:00 AM-7:30 PM CT
Pay Rate: $20.00/hour (W2)
Type: Contract (long-term)

About the role

We're hiring Remote Prior Authorization Pharmacy Technicians to support a high-volume prior authorization environment. In this role, you'll handle inbound requests and provide professional, courteous support while ensuring accurate documentation and compliance with required guidelines.

Responsibilities

Handle inbound calls from providers, pharmacies, and members related to prior authorization requests
Accurately document reviews and maintain timely, complete records
Escalate clinical questions and judgment calls to the pharmacist team
Support additional work as needed, including outbound calls, fax/ePA processing, and monitoring shared mailboxes
Communicate clearly with internal teams regarding determination status and next steps
Maintain strict confidentiality of PHI and follow all applicable privacy standards

Required qualifications

Verifiable High School Diploma or GED
Strong communication and phone skills (professional, courteous demeanor)
Ability to multitask across multiple systems and applications at once
Basic computer skills (Microsoft Word/Excel; other Office tools a plus)
Strong attention to detail and accurate documentation habits
Willingness to work mandatory overtime/extended work week as needed

Preferred qualifications

Prior experience in a call center, healthcare, pharmacy, PBM, or customer service setting
Pharmacy technician license or national certification (preferred, not required)

Remote/work-from-home requirements

Ability to work independently in a private workspace
Hardwired internet that meets minimum requirements (speed test proof may be requested)

Interested?

Reply with your updated resume and best phone number. If applicable, include:

Summary of pharmacy/PBM/prior authorization/healthcare experience
Years of call center experience and high-volume inbound/outbound calling experience
Any pharmacy tech license/certification details (state + status)

Austin Faris
A-Line Staffing Solutions
Phone/Text: