Start Date:
ASAP
Schedule:
Full-Time | Monday–Friday Eastern Time | Remote
Pay:
$60,000-65,000 annually
As a
Change Order Supervisor
, you'll lead a team responsible for processing changes to patient plans of care and ensuring information is handled accurately and efficiently. You'll oversee daily operations, team performance, workflow, quality, and escalations while partnering with other departments to resolve issues and support a positive patient experience.
This is a great opportunity for an experienced leader who enjoys
coaching teams, improving processes, solving problems, and working in a fast-paced healthcare environment.
Our Mission:
To revolutionize the way homecare is delivered, one patient at a time.
Why Join Us?
100% Remote
Full Benefits Package (Medical, Dental, Vision, Life Insurance)
401(k) with Company Match
Employee Stock Purchase Plan
Paid Time Off & Holidays
Two Bonus Days Off ("Fun Day" & "Inclusion Day")
Internal Opportunities for Growth
Supportive, Collaborative Team Environment
Role-Based Training and Development
What You'll Do
Lead, coach, and develop
Change Order team members through training, one-on-ones, and ongoing feedback
Manage daily workflows and assign tasks to ensure timely completion of Change Order processes
Monitor team performance and ensure daily, monthly, and quarterly goals are met
Handle
escalated issues, technical concerns, and patient complaints
Analyze team metrics and identify trends and opportunities for improvement
Oversee quality assurance and documentation accuracy
Ensure processes follow
HIPAA, regulatory, and company compliance requirements
Partner with other departments to resolve patient concerns and improve workflows
Identify opportunities for process improvement and implement corrective actions
The Right Fit Is
A strong
people leader
who enjoys coaching and developing employees
Highly organized and detail-oriented
Comfortable making decisions and prioritizing competing demands
Strong problem-solver who remains calm under pressure
Effective communicator who collaborates well across departments
Able to manage multiple priorities while maintaining accuracy
Self-directed and accountable in a remote environment
Committed to confidentiality, quality, and exceptional patient service
Remote Work Requirements
Dedicated, quiet workspace free from distractions
Reliable high-speed internet suitable for call center and communication systems
Professional, camera-ready presence during virtual meetings
Strong time-management, accountability, and self-management skills
Ability to maintain a secure workspace and protect confidential patient information
Position Qualifications
High school diploma or GED required
2+ years of management experience required
Healthcare experience preferred
Bachelor's degree in a related field preferred
Proficiency with Microsoft Outlook, Word, and Excel
Experience managing workflows, performance metrics, and team priorities
Strong written, verbal, organizational, and problem-solving skills
Equal Employment Opportunity and Affirmative Action:
Aveanna provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status in accordance with applicable federal, state, and local laws.
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
