Insurance Product Analyst IV, Product Intelligence - Remote

CSAA Insurance Group, a AAA Insurer • Remote (Boston, Massachusetts, United States) • $0 / year • 2h ago

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Requisition Number R7956 Insurance Product Analyst IV, Product Intelligence - Remote (Open) Location CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. We are actively hiring for an

Insurance Product Analyst IV, Product Intelligence ! As an Insurance Product Analyst IV, you'll play a key role in driving profitable growth and shaping the future of our personal lines insurance products and digital experiences. As a trusted thought partner to CSAA’s Digital Experience team, you'll combine deep personal insurance knowledge with digital analytics and strategic problem solving to deliver insights, influence decisions, and improve customer and business outcomes. Act as a thought partner to product managers and experience leaders, proactively identifying opportunities to optimize digital experiences through experimentation, behavioral analytics, and data-driven decision making. Performs moderately complex analysis to develop actionable and innovative recommendations that support growth and profitability targets. Understands, monitors and communicates overall performance, trends and strategic insights of digital products that support personal lines auto and property products. Proactively assesses market risks and opportunities, evaluating multiple possible solutions, and using data-based insights to influence the decisions of executive leadership. Uses analytical tools such as SQL, Microsoft Excel, Essbase, Snowflake and PowerBI to access and analyze large amounts of data. Supports the development of business-cases for new initiatives by synthesizing data, modeling scenarios, and evaluating financial impacts. Finds opportunities to streamline processes and improve analytical efficiency through automation, enhanced tools, or data governance improvements. Works cross-functionally across the organization, including with Actuarial, Finance, State Product Management, Operations and others, to support the development, design, and implementation of new products, programs, and processes. This role may require occasional travel (%) Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience. ~6+ years of analytical experience in insurance or related industries required; Superior research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses. ~ Proficiency in SQL, Excel and Business Intelligence/Data Visualization Tools (such as Power BI, Tableau, Looker etc.) experience in Snowflake, Python, or R strongly preferred. ~ 5+ years of experience in product management, financial analysis, or a related insurance or data analytics role. ~ Experience analyzing digital customer behavior using tools such as Mixpanel, Pendo, or similar platforms to identify friction points, optimize conversion, and improve customer experience outcomes. ~ Proven ability to analyze and interpret complex data and translate findings into actionable business insights. ~ Strong business-acumen and understanding of personal line insurance products, with the ability to connect data insights to strategic objectives. ~ willing to have cameras when it matters: helping onboard new team members, building relationships, etc.). ~ Travels as needed for role, including divisional / team meetings and other in-person meetings. ~ Fulfills business needs, which may include investing extra time, helping other teams, etc.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive

. We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success. Flexible Workplace:

We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration. Inclusion and Belonging:

An inclusive and welcoming workplace is the cornerstone of our success. Sustainability:

As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact [email protected] you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). CSAA Insurance Group is an equal opportunity employer. #Superior research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses Superior knowledge of insurance, accounting and rate-making concepts Extensive experience and advanced skills in Microsoft Office Suite, SAS, SQL, Visual Basic and various structured analysis and design techniques. Education, Work Experience, Licenses & Certifications High school diploma required. Related bachelor’s degree or higher may be in lieu of 2 years experience. ~Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience ~ Advanced degree in related field and/or CPCU designation ~However, we have a location-based compensation structure. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.

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