Bathing Brands is a well‑established, growing organization in the steam, sauna, and bathing space, and the Sales Administrator plays a key role in supporting the sales process from order entry through fulfillment.
The Sales Administrator plays a key role in supporting the sales process from order entry through fulfillment. This position acts as a central point of coordination between Sales, Operations, and Customers—ensuring orders are accurate, timely, and clearly communicated. The ideal candidate is detail-oriented, organized, and comfortable interacting with both internal teams and external customers to resolve questions and keep orders moving.
This position is
hybrid
, requiring regular on‑site presence with the option for remote work.
Key Responsibilities
Order & Sales Support
Process and manage customer sales orders, ensuring accuracy of pricing, quantities, and delivery details
Coordinate order progression from receipt through shipment, working closely with Sales, Production, and Shipping teams
Monitor order status and proactively identify potential delays or issues
Expedite orders as needed to meet customer expectations and business priorities
Customer Service & Communication
Serve as a primary point of contact for customer order-related questions, updates, and documentation
Communicate order confirmations, status updates, and changes in a clear, professional manner
Resolve order discrepancies, shipping issues, or billing questions in collaboration with internal teams
Maintain a high level of professionalism and responsiveness in all customer interactions
Administrative & Data Management
Maintain accurate order records in internal systems (ERP/CRM)
Prepare and distribute order confirmations, invoices, and related documentation
Assist with reporting related to orders, shipments, and sales activity
Support Sales team with administrative tasks as needed
Required Skills & Qualifications
Strong attention to detail and ability to manage multiple orders simultaneously
Clear written and verbal communication skills
Customer-service mindset with the ability to handle inquiries calmly and professionally
Proficiency in Microsoft Office (Excel, Outlook, Word)
Ability to work cross-functionally with Sales, Operations, and Finance teams
Strong organizational and time-management skills
Preferred Qualifications
Previous experience in sales administration, order entry, order expediting, or customer service
Experience working with ERP or CRM systems
Manufacturing, distribution, or logistics environment experience
Benefits
Bathing Brands offers a comprehensive benefits package designed to support our teammates’ health, financial well‑being, and work–life balance, including:
Company‑subsidized medical, dental, and vision insurance
Company‑paid life insurance, with voluntary disability and supplemental coverage options
401(k) retirement plan with company match
Paid Time Off (PTO) and paid company holidays
Community Day for volunteer service
Employee referral program
Full benefit eligibility and details are shared during the offer process
We’re not just building bathing products—we’re building intentional experiences. The pace is high, the standards are real, and ownership matters here—so we know we’re not the right fit for everyone. But for those energized by building something meaningful, raising the bar with driven teammates, and doing work that truly impacts people’s health and wellbeing, Bathing Brands offers the chance to be part of something special. If that sounds like you, we’d love to hear from you!
