Administrative Assistant - Remote: 2nd Shift Tuesday-Saturday

Pyramid Healthcare • Full-time • Remote (Philadelphia, Pennsylvania, United States) • $0 / year • 2h ago

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. Schedule: Tuesday-Saturday 4:00 pm - 12:00 am Summary:

The Administrative Assistant (Remote) responds to incoming calls and emails, provides program information, and directs inquiries to the appropriate departments. This role verifies and documents client information, supports coordinated communication across teams, and maintains a calm, professional, and confidential approach when assisting individuals and families. Answer incoming phone calls, emails, and inquiries from families, referral sources, and stakeholders in a professional, compassionate manner.

~ Document all calls, messages, and follow-ups in the electronic health record (EHR) or customer management system.

~ Coordinate with internal departments (admissions, clinical, medical, billing, etc.) High School diploma required. Bachelor’s degree preferred.

~ Experience in administrative functions preferred.

~ Experience within the behavioral healthcare field preferred.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

~ Proficient in data entry and able to learn electronic systems quickly.

~ Strong attention to detail, organization, and follow-through in a remote work environment.

~ The employee must use hands and fingers to operate a computer, keyboard, telephone, and other standard office equipment. Visual acuity is required to perform administrative tasks and use electronic systems (close vision and ability to adjust focus). This position operates in a remote, home-office environment with regular use of standard office equipment such as computers, phones, and headsets. Occasional local travel to company facilities or meetings may be required. When visiting a facility, the incumbent may be exposed to communicable diseases, viruses, and/or situations of a sensitive or emotional nature depending on the client population served. This position may be subject to state or local wage transparency requirements. Please note that compensation may vary depending on factors such as geographic location, experience, qualifications, and internal equity. INTEGRITY

is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.

DEDICATION

is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.

Total Rewards for Full-Time Positions:

~ Medical, Dental, and Vision Insurance ~ Flexible Spending Accounts ~ Life Insurance ~ Tuition Reimbursement ~ Referral Bonus opportunities ~ To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at:

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