Experience Intelligence & Enablement Manager (Remote)

Advocate Health • Part-time • Remote (Charleston, West Virginia, United States) • $0 / year • 2h ago

Department:

14214 Enterprise Corporate - People & Culture Teammate Engagement and Recognition

Status: Full time

Benefits Eligible: Yes

Hou

rs Per Week: 40

Schedule Details/Additional Information: Remote position Approved Remote Work: WI, IL Divisions: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. Pay Range: $51.05 - $76.60

Major Responsibilities: Leads the analysis of enterprise listening data across surveys, focus groups, and other feedback channels. Identifies key themes, trends, risks, and drivers of the teammate experience, including disparities across roles, functions, and regions. Integrates quantitative and qualitative data into cohesive, enterprise-level insights. Synthesizes complex data into clear, actionable intelligence that informs organizational priorities, areas of opportunity, and potential risks. Develops structured frameworks for interpreting results and ensures consistency in how insights are derived across listening efforts. Develops compelling, executive-ready presentations, reports, and visual materials that translate data into meaningful narratives. Applies strong data visualization and storytelling principles to ensure clarity, engagement, and impact for diverse audiences including senior leaders, clinical teams, and frontline teammates. Partners with cross-functional teams (e.g., Benefits, Nursing, Learning & Development, HR, Operations) to interpret findings and provide guidance on implications and areas of focus. Supports leaders in understanding key priorities, tradeoffs, and opportunities based on data without direct ownership of execution. Maintains expertise in employee experience frameworks, listening strategies, and industry trends. Synthesizes external research and benchmarking with internal data to produce integrated insights and enterprise reports that inform strategy and innovation. Ensures alignment and consistency in how survey results and experience data are interpreted and communicated across the organization. Establishes standards, templates, and approaches for insight generation and reporting to support clarity and comparability. Continuously enhances insight generation approaches by incorporating stakeholder feedback, emerging research, and evolving best practices. Identifies opportunities to improve how data is synthesized, visualized, and communicated to maximize impact. Education: Bachelor’s degree in a related field Certification / Registration / License: None Required. Work Experience: 5+ years of experience in analytics, employee experience, consulting, or program management Knowledge / Skills / Abilities: Knowledge Understanding of employee experience frameworks, engagement drivers, and organizational culture

Familiarity with survey data, qualitative feedback analysis, and research methodologies

Knowledge of data privacy, confidentiality standards, and ethical handling of employee information

Skills Strong analytical and critical thinking skills with the ability to synthesize complex data

Advanced presentation and storytelling skills, including data visualization and graphic design

Strong stakeholder management and cross-functional collaboration skills

Excellent communication skills with the ability to translate data into clear, actionable narratives

Effective time management and prioritization across multiple initiatives

Abilities Translate data into clear, actionable guidance for leaders

Influence without authority and serve as a trusted advisor

Simplify complex concepts for diverse audiences

Maintain confidentiality and uphold data integrity

Continuously improve processes, frameworks, and approaches to insight generation

Physical Requirements and Working Conditions: The position generally involves virtually working in a normal office environment, which includes frequent sitting, standing, and walking as necessary. The role may require the use of a computer for extended periods, so an intact sense of sight and hearing is essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job may involve travel to various locations within the enterprise. Weekend work and various hours of the day might be necessary for rounding and strategic planning to meet deadlines Preferred Job Requirements Education Master’s degree in HR, Organizational Psychology, Analytics, or related field Experience 5+ years of experience in analytics, employee experience, or program management Experience with enterprise survey data and listening strategies

Experience synthesizing qualitative and quantitative data into insights

Experience presenting to senior executives or governance committees

Experience in healthcare, clinical operations, or large multi-site systems

Knowledge / Skills / Abilities Experience with survey and analytics platforms (e.g., Perceptyx, Qualtrics, dashboarding tools)

Strong proficiency in data visualization and reporting tools

Familiarity with external benchmarking and research synthesis

DISCLAIMER All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

Premium pay such as shift, on call, and more based on a teammate's job

Incentive pay for select positions

Opportunity for annual increases based on performance

Benefits and more Paid Time Off programs

Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

Flexible Spending Accounts for eligible health care and dependent care expenses

Family benefits such as adoption assistance and paid parental leave

Defined contribution retirement plans with employer match and other financial wellness programs

Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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