Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & security time and control back.
Iru is backed by some of the smartest investors in tech—General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. Customers include Cursor, Vercel, Bumble, Plaid, Glean, Apollo, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. This role sits at the intersection of reliability engineering and cross-team enablement—you will work alongside our Infrastructure team to complement their platform-building work with a sharp focus on operational excellence and measurable reliability. You will partner with engineering and platform teams to reduce MTTD and MTTR, and to make reliability measurable, repeatable, and ultimately team-owned.
\Improve coordination during major incidents: roles, tooling, customer/stakeholder updates, and handoffs.
Partner with security, support, and product on incident communications and regulatory or contractual obligations where applicable.
Define and drive adoption of SLOs, SLIs, and error budgets across engineering teams; Build and maintain reusable Datadog dashboard templates, monitor templates, and alerting patterns that teams can adopt and adapt—reducing the activation energy for doing observability well.
Partner with the Infrastructure team on observability stack decisions, multi-tenancy, cost controls, and data lifecycle.
Mentor engineers on operational excellence, safe deployment practices, and production readiness; help engineering teams grow their own reliability instincts.
Contribute to capacity planning, chaos/game-day exercises, and reliability reviews for critical changes.
5+ years in SRE, production engineering, or equivalent, including on-call responsibility for customer-facing systems.
Deep, hands-on experience with Datadog—building dashboards, monitors, and instrumentation standards across multiple teams or services. Demonstrated experience defining SLOs/SLIs and error budget policies in production; Strong understanding of Linux, networking, distributed systems failure modes, and cloud or hybrid infrastructure (Kubernetes, load balancers, databases, queues).
Proficiency in at least one of Go, Python, or similar for tooling and automation; Track record of influencing without direct authority and driving adoption across engineering teams.
Contributions to internal developer platforms or shared reliability tooling.
Engineering teams across the org have well-defined SLIs/SLOs they own and actively use to drive reliability decisions.
Hybrid work environment (3 days in office per week)
100% individual and dependent medical + dental + vision coverage
Equity for full-time employees
In-office lunch stipend provided
Paid Family and Medical Leave
If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.
Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law. #
