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Senior Property Claims Adjuster - FULLY REMOTE

CSAA Insurance Group, a AAA Insurer • Contractor • Remote (Colorado Springs, Colorado, United States) • $250k / year • 6h ago

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Large Loss Adjuster, Homeowner Claims - Remote

Requisition Number

Large Loss Adjuster, Homeowner Claims - Remote (Open) Location

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. Large Loss Adjuster, Homeowner Claims – Remote

Your Role:

With limited supervision, is responsible for full ownership of 1st-party property losses without limit and has settlement authority up to $250,000 in structural damage. With supervision oversight, handles claims up to policy limits for all 1st-party coverages. Provides direction regarding the investigation of the loss and will work with representatives from SIU, Subrogation, Bureau Litigation and Claims Coverage Question Unit as needed in completing this task; Additionally, works with insureds, contractors, public adjusters and attorneys to resolve highly complex claims to conclusion throughout all states where CSAA IG provides homeowner policies. Responsible for developing structural repair bids using approved estimate writing program for claims classified as large losses. Responsible for evaluation of personal property losses associated with dwelling losses.

Handles claims up to policy limits for all 1st-party coverages.

May handle desk claims.

Works with insureds, contractors, public adjusters and attorneys to resolve highly complex claims to conclusion.

Assesses building damage, decides the scope of necessary repairs and writes an estimate to rebuild the home.

Negotiates with insureds, contractors, engineers and public adjusters to arrive at an agreed cost-of-repair.

Consults with outside legal counsel on complex coverage issues.

supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects).

willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).

Travels as needed for role, including divisional / team meetings and other in-person meetings.

Fulfills business needs, which may include investing extra time, helping other teams, etc.

5-10 years claims experience with preferred emphasis on Homeowner field claims.

~3+ years handling Homeowner Total Loss claims.

~ Proficient with Xactimate or similar estimating system writing large estimates experience strongly preferred.

Outstanding analytical, problem solving, customer service and negotiation skills.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive

.

We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Flexible Workplace:

We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.

Inclusion and Belonging:

An inclusive and welcoming workplace is the cornerstone of our success. Sustainability:

As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact

you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.

#The national average hourly rate for this position is $48.01-$53.35. However, we have a location-based compensation structure. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay.

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