Remote Account Manager

EHS Insight • Full-time • Remote (Springfield, Illinois, United States) • $70k / year • 6h ago

EHS Software Account Manager
Full-time
Remote within select U.Travel:
70,000-$80,000 base plus commission, depending on experience
Currently hiring in:
Help customers succeed. Build lasting partnerships. Our software helps organizations streamline environmental, health, and safety (EHS) management, empowering teams to work together, solve problems, and make better decisions.
As part of EHS Insight Software, we're building on nearly two decades of experience developing innovative software solutions that help businesses tackle complex challenges. We're looking for an Account Manager who enjoys building relationships, understanding customer needs, and turning those relationships into long-term partnerships and revenue growth.
In this role, you'll take ownership of an established portfolio of customers, serving as their trusted partner and helping them get the most value from their investment in EHS Insight. You'll work closely with Sales, Customer Support, Onboarding and Training, and Marketing to deliver a seamless customer experience while identifying opportunities to renew and expand existing accounts.
Own your customer relationships.
Build trusted partnerships across your portfolio through regular account reviews, proactive communication, and a deep understanding of each customer's goals and challenges.
Drive renewals and account growth.
Take ownership of renewal revenue, identify opportunities to expand existing accounts, and help customers discover additional products and capabilities that support their evolving needs.
Develop a strong understanding of the EHS Insight portfolio and confidently lead customer-facing demonstrations that connect product capabilities to meaningful business outcomes.
Be a customer advocate.
Partner with Support, Onboarding and Training, and other internal teams to address customer concerns, coordinate timely resolutions, and ensure customers have the resources they need to succeed.
Work closely with Sales to ensure smooth customer handoffs and partner with Marketing on relevant customer communications, webinars, virtual events, and product announcements.
Manage your business strategically.
Maintain accurate account records, CRM activity, renewal forecasts, and expansion pipelines. Use data and planning tools to prioritize opportunities and stay ahead of customer needs.
Consistently work toward renewal and expansion targets, balance competing priorities, and take proactive steps every day to move your accounts forward.
3+ years of experience in quota-carrying sales, account management, or sales engineering, preferably in a SaaS environment.
a bachelor's degree is preferred.
A results-oriented mindset and the motivation to own your goals, manage your portfolio, and identify opportunities without waiting to be prompted.
Strong relationship-building, communication, and presentation skills, including the ability to explain complex products and business value to a variety of stakeholders.
Excellent organization, time management, and prioritization skills, with the ability to manage multiple accounts and deadlines simultaneously.
Experience with CRM and sales productivity tools, such as Salesforce, HubSpot, and Microsoft Office.
Bonus points if you have:
Experience in environmental, health, and safety (EHS) software or related industries.
Experience managing SaaS renewals, identifying expansion opportunities, and growing existing customer accounts.
A track record of building strong customer relationships while consistently meeting or exceeding sales goals.
You'll build a strong understanding of your customer portfolio, establish trusted relationships, protect renewal revenue, and uncover opportunities to grow accounts over time. You'll balance a customer-first mindset with commercial ownership, using collaboration, product knowledge, and proactive account management to deliver results.
You'll have a manager to support your development and cross-functional partners who share your commitment to customer success. We believe great work starts with giving people the flexibility, resources, and support to succeed.
Fully remote work environment and generous home office set up stipend.
Flexible paid time off.
Six weeks of paid parental leave for eligible full-time exempt employees.
Medical, dental, and vision coverage, including a fully company-paid employee-only premium option.
Teladoc virtual healthcare services.
Employer-paid short-term and long-term disability insurance.
Employer-paid life insurance.
Access to legal services and additional voluntary benefits.
EHS Insight, a StarTex Software brand, is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the United States without employer-sponsored visa support. EHS Insight helps organizations protect their people, stay compliant and run safer, more sustainable operations. More than 1 million users in manufacturing, energy, healthcare, construction and the public sector rely on its cloud-based EHS, QMS and ESG platform to improve accountability, collaboration and safety visibility. Teams use it to manage incidents, audits and inspections, training and competency, compliance obligations and environmental data in one place. Built-in AI, including an MCP Connector that links the platform to customers' own AI tools, helps teams spot hazards earlier and close corrective actions faster. A mobile app that works offline brings the platform to the field. EHS Insight's strengths in incident, safety, audit and training management have earned recognition in the Verdantix Green Quadrant for EHS Software. The company is headquartered in Houston, Texas. Attention Search Firms / Third-Party Recruiters: EHS Insight is not seeking assistance or accepting unsolicited resumes for this role. Resumes submitted without a valid written search agreement are the sole property of EHS Insight;