The Human Resources Generalist will work closely with the Human Resources team assisting with the day-to-day operations of the Human Resources Department. Activities will focus on onboarding, trainings, engagement & culture initiatives, global HR programs, employee relations and business partnering.

This critical role is part of an onsite HR team that supports our large Operations division (500+ employees) over two shifts. This includes supporting teams in Manufacturing, Shipping & Distribution, Order Entry, Engineering, Operations Training and more. Work Schedule & Onsite Needs Daily Hours: 9:00am - 5:30pm

; occasional work outside of regular business hours may be needed to support employees, business initiatives, and operational requirements. Onsite/Remote Work: Onsite Required: Tuesday, Wednesday, Thursday Remote Option: Monday, Friday We are committed to offering flexibility through a hybrid work arrangement. In most cases, Mondays and Fridays may be worked remotely; however there may be times when business needs require onsite presence to support team and our Operations. Essential Functions

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Serve as the primary on‑site point of contact for day‑to‑day HR support, providing timely, accurate guidance to employees on company policies, procedures, and practices across multiple shifts.

Build and maintain strong, consultative working relationships with department managers and supervisors, serving as a trusted HR partner to support business and people objectives.

Act as a liaison between management and employees, handling inquiries, interpreting and consistently administering policies, and providing guidance on employee relations matters.

Support high‑volume onboarding and offboarding activities, ensuring excellent employee experience, data accuracy, compliance, and coordination across systems and departments.

Partner closely with managers and supervisors on performance management, employee relations, and corrective action, providing coaching and guidance aligned with company policy and employment laws.

Manage, maintain, and regularly update job descriptions, ensuring alignment with operational needs, organizational structure, and compensation practices.

Collaborate with local and regional Talent Attraction / Talent Acquisition teams to support workforce planning execution, including review and approval of new position requests and participation in compensation analysis.

Serve as a system superuser for multiple HR platforms (e.g., ATS, HRIS, timekeeping, compensation, benefits portals), ensuring data integrity, user support, and process efficiency.

Assist with and lead HR projects and initiatives related to process improvement, compliance, employee experience, or organizational change.

Maintain the highest level of confidentiality and discretion in handling sensitive employee and business information.

Support a multi‑shift operation, maintaining visibility and accessibility to employees and leaders across varying schedules as business needs require.

Ensure compliance with employment laws, company policies, and internal controls, escalating risks and issues appropriately.

Competencies

(Knowledge and Skills needed for this position.) Applies out‑of‑the‑box thinking to complex employee relations, talent, and process challenges; develops practical, people‑centered solutions beyond traditional HR approaches.

Effectively communicates with a diverse, multicultural employee and customer population—from executive leadership to front‑line production.

Stays current on external HR trends, labor market dynamics, and best practices to identify emerging opportunities, tools, and approaches that enhance employee experience and business outcomes.

Demonstrates strong business acumen, understanding how HR decisions impact operational performance, cost, risk, and organizational outcomes.

Applies sound judgment and consistency in employee relations matters, balancing employee advocacy with business needs while mitigating legal and organizational risk.

Builds trusted relationships and effectively influences leaders and stakeholders at all levels to drive alignment, accountability, and successful outcomes

Proactively anticipates workforce and organizational needs, translating business strategy into innovative HR solutions that support growth and scalability.

Leverages HR metrics, reporting, and data insights to inform decisions, identify trends, and recommend targeted, evidence‑based solutions.

Regularly evaluates and reimagines HR programs, policies, and practices to drive efficiency, effectiveness, and alignment with evolving organizational needs.

Effectively communicates change initiatives, ensuring clarity, buy‑in, and sustained adoption across diverse employee populations.

Thrives in a dynamic, fast‑changing work environment; quickly adjusts priorities, adopts new approaches, and supports leaders and employees through organizational, process, and cultural change.

Proficient computer programs knowledge and experience required (Google, Microsoft Office / HR systems: ADP, Workday, Kronos experience is preferred).

Exhibits sound judgment in handling highly sensitive and confidential information, maintaining professionalism and composure in stressful or emotionally charged situations.

Desired Qualifications Required Education: Bachelor's degree in Business Administration, Human Resources, or a related field or equivalent experience.

Preferred Education: Preferred Experience: 2+ or more years of Human Resources experience in a fast-paced face-to-face environment.

Experience working in a light industrial, manufacturing, and/or warehouse environment is highly preferred.

Previous experience using HRIS and/or ATS systems

Experience attending employee disciplinary meetings, terminations, and investigations

Working knowledge of employment and employee related state and federal rules and regulations

Ability to work across all levels of the organization and develop recruiting strategies for positions from front line to executive level

Travel:

Occasional travel as required Working Environment:

Open office setting with adjustable standing/sitting office furnishings Physical Demands:

Mostly desk/computer work, some light lifting and bending Position Type and Expected Hours of Work:

The position is considered an exempt full time role. Core hours will be 9:00am - 5:30pm Monday - Friday with occasional work outside of regular business hours may be needed to support employees, business initiatives, and operational requirements. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this About Us GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

What We Offer We value our employees and offer competitive wages and benefits including: - Generous Benefits including PTO and Paid Holidays - 401k with Company match - Paid Parental Leave & Transition Back to Work Benefits - Company HSA Contributions - Discounted GN Group products We encourage you to apply Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We are committed to an inclusive recruitment process GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. GN operates in more than 90 countries across the world. Founded in 1869, GN has more than 7,000 employees today. Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $65,000 to $75,000 /yr. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.

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