Start Date:

ASAP Schedule:

Full-Time | Monday–Friday Eastern Time | Remote Pay:

$60,000-65,000 annually As a

Change Order Supervisor

, you'll lead a team responsible for processing changes to patient plans of care and ensuring information is handled accurately and efficiently. You'll oversee daily operations, team performance, workflow, quality, and escalations while partnering with other departments to resolve issues and support a positive patient experience. This is a great opportunity for an experienced leader who enjoys

coaching teams, improving processes, solving problems, and working in a fast-paced healthcare environment. Our Mission:

To revolutionize the way homecare is delivered, one patient at a time. Why Join Us?

100% Remote

Full Benefits Package (Medical, Dental, Vision, Life Insurance)

401(k) with Company Match

Employee Stock Purchase Plan

Paid Time Off & Holidays

Two Bonus Days Off ("Fun Day" & "Inclusion Day")

Internal Opportunities for Growth

Supportive, Collaborative Team Environment

Role-Based Training and Development

What You'll Do

Lead, coach, and develop

Change Order team members through training, one-on-ones, and ongoing feedback

Manage daily workflows and assign tasks to ensure timely completion of Change Order processes

Monitor team performance and ensure daily, monthly, and quarterly goals are met

Handle

escalated issues, technical concerns, and patient complaints

Analyze team metrics and identify trends and opportunities for improvement

Oversee quality assurance and documentation accuracy

Ensure processes follow

HIPAA, regulatory, and company compliance requirements

Partner with other departments to resolve patient concerns and improve workflows

Identify opportunities for process improvement and implement corrective actions

The Right Fit Is

A strong

people leader

who enjoys coaching and developing employees

Highly organized and detail-oriented

Comfortable making decisions and prioritizing competing demands

Strong problem-solver who remains calm under pressure

Effective communicator who collaborates well across departments

Able to manage multiple priorities while maintaining accuracy

Self-directed and accountable in a remote environment

Committed to confidentiality, quality, and exceptional patient service

Remote Work Requirements

Dedicated, quiet workspace free from distractions

Reliable high-speed internet suitable for call center and communication systems

Professional, camera-ready presence during virtual meetings

Strong time-management, accountability, and self-management skills

Ability to maintain a secure workspace and protect confidential patient information

Position Qualifications

High school diploma or GED required

2+ years of management experience required

Healthcare experience preferred

Bachelor's degree in a related field preferred

Proficiency with Microsoft Outlook, Word, and Excel

Experience managing workflows, performance metrics, and team priorities

Strong written, verbal, organizational, and problem-solving skills

Equal Employment Opportunity and Affirmative Action:

Aveanna provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status in accordance with applicable federal, state, and local laws. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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