Salvo Health is looking for experienced Medical Assistants to join the team! We
are searching for MA's that are experienced in working remotely and making
outbound calls to patients.
We are seeking a highly organized and detail-oriented Virtual Medical Assistant
to provide administrative support to our care team. This position is ideal for a
self-motivated individual with strong communication skills and the ability to
efficiently manage tasks in a remote work environment.
The Virtual Medical Assistant will be responsible for making out-bound calls to
patients to conduct intake meetings, will manage documentation in electronic
health records (EHRs) including orders and monthly notes, triaging patient
messages, and scheduling patient appointments, all while maintaining a high
level of confidentiality and professionalism.
Our ideal candidate is someone who enjoys the challenges of an early-stage start
up, is eager to learn, process oriented, and has a patient-first mindset.
This role is for someone that is able to work 9am-2pm, Pacific Standard Time
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What You Will Do
* Conduct outbound calls to patients to complete patient intake calls
* Manage patient scheduling, appointments, and follow-ups
* Handle medical records, data entry, and documentation in EHR systems
* Monitor, triage, and respond to incoming member messages
* Ensure all patient records are accurately entered into the EHR system and
update them as needed
* Ensure compliance with HIPAA regulations and maintain patient confidentiality
* Provide general administrative support to care team and patients
* Manage patient tasks to ensure timely documentation and communication for all
patients
Qualifications
* Proven experience as a medical assistant, virtual medical assistant, or
administrative support role in a healthcare setting
* Experience working with GI conditions preferred
* Experience working in a remote setting
* Experience making out-bound calls to patients
* Strong familiarity with electronic health records (EHR) systems (e.g., Epic,
eCW, gGastro)
* Experience in message triaging, charting, or medical documentation
* Excellent communication and interpersonal skills, both written and verbal
* Strong organizational and time management abilities
* Ability to work independently and handle multiple tasks efficiently
* Familiarity with telemedicine platforms is a plus.
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$18 - $22 an hour
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Salvo Health is taking a new approach to help millions of Americans facing
chronic health conditions, centered on chronic gut health and metabolic
conditions from IBS to obesity. Our patients are assigned a “whole patient” care
team and have seven day a week access to app-based care, using Remote Patient
Monitoring (“RPM”) to bill under the patient’s insurance. This is a major step
forward to go beyond episodic appointments to continuous care at home, and
deliver interdisciplinary wraparound care in partnership with the patient’s
existing local doctor.
Salvo is backed by leading health care investors from innovators like Livongo,
Ro, Ginger, Forward, Brightline, Tia, and others. Salvo care draws on expertise
from Board-certified specialty physicians, registered dietitians, nurses,
psychologists, and therapists who have developed our evidence-based protocols,
for a personalized, multi-month journey to better health.
Salvo is the first to bring a scalable and tech-enabled, more integrative
approach to these chronic conditions, going beyond treating only the symptoms in
order to identify and address the root causes of chronic illness.
Salvo offers a competitive salary and health benefits, a remote work
environment, flexible time-off, a larger sense of mission, and professional
development and entrepreneurial opportunities. Working alongside a bunch of
super talented and friendly people, in a culture that likes to drive constant
innovation, and marked by relentless curiosity and a sense of empathy.
Salvo is committed to creating a diverse environment and is proud to be an equal
opportunity employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics, disability, age, or
veteran status.
