Cyber Digital Trust & Online Safety Manager

Deloitte • Remote (Memphis, TN, US) • $64.66 - $127.45 / hour • 17h ago

Position Summary

Cyber Digital Trust and Online Safety ManagerThe Digital Trust & Online Protection Professional will advise clients in developing, managing, and implementing policies, procedures, and strategies to ensure a safe, compliant, and trustworthy environment for our users. This individual will scale and mature digital trust and safety processes, including content compliance, user protection, and regulatory adherence across our platforms for our clients. Working closely with cross-functional stakeholders, this role will monitor regulatory changes, manage risks, and enhance our organization’s approach to content safety, user trust, and online integrity.Recruiting for this role ends on 12/31/3026.Work you'll doAs a Manager, Strategy, Growth, and Transformation on the Deloitte Cyber team, you will be responsible for:Designing and executing testing scenarios to identify how prompts or user inputs could be manipulated to generate harmful, misleading, or misaligned generative artificial intelligence outputs.Researching emerging prompt injection, jailbreak, and adversarial testing techniques to evaluate model weaknesses, bias, factual inaccuracy, and misalignment with user intent.Assessing the effectiveness of content moderation systems in detecting unsafe outputs and documenting vulnerabilities, failure patterns, and potential misuse impacts.Recommending improvements to moderation policies, flagging mechanisms, training data, and governance controls based on testing findings.Collaborating with generative artificial intelligence development, content moderation, and cross-functional stakeholders to strengthen security, trust, safety, and responsible use outcomes.Developing multimodal test content and novel prompt manipulation methods to identify failure modes across text and other model inputs.A successful candidate would possess these skills:Ability to work independently and collaborate as part of a teamEffective written and verbal communication skillsMeticulous attention to detail and quality of work productAbility to build and sustain professional relationshipsAbility to lead projects or workstreamsAbility to manage and prioritize multiple tasks in a fast-paced and dynamic environmentStrong interpersonal skills and professional demeanorAbility to meet deadlinesAbility to mentor and provide clear guidance to othersThe teamEnables trust and safety of online communications and digital products, protecting users, consumers, and patients from harm. Enables clients to provide consumer confidence in knowing with whom they are dealing and ensuring the integrity of access to data.QualificationsRequired:Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, Cybersecurity, Linguistics, Psychology, or a related field, or equivalent professional experience10+ years of experience in threat modeling and simulation, prompt generation and analysis, novel testing, and reporting and improvementDemonstrated hands-on experience, portfolio work, publications, or research in prompt injection, jailbreak testing, model evaluation, adversarial machine learning, multimodal artificial intelligence safety, or generative artificial intelligence vulnerability assessmentAbility to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve.Limited immigration sponsorship may be available.Preferred:Doctor of Philosophy (PhD) in Computer Science, Artificial Intelligence, Machine Learning, Data Science, Cybersecurity, Linguistics, Psychology, or a related field, or equivalent professional experienceSpecialized training or certifications in generative artificial intelligence red teaming, adversarial machine learning, artificial intelligence security, cybersecurity, responsible artificial intelligence, or artificial intelligence governanceExperience designing and operationalizing trust and safety testing programs for large-scale consumer platforms, including escalation workflows, issue triage, and remediation trackingExperience working with product, legal, policy, and engineering stakeholders to translate risk findings into practical platform controls and governance improvementsThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.#CyberDTP27 Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [email protected]. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte & Touche LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 360371 Job ID 360371 Strategy, Growth, and Transformation | Enterprise Technology Strategy and TransformationSame job available in 51 locations