Remote Healthcare Collections Specialist

Revenue Enterprises • Full-time • Remote (Helena, Montana, United States) • $40k / year • 14h ago

Full-Time | Base Salary + Uncapped Monthly Commission Are you passionate about helping people, solving problems, and delivering exceptional customer service? Join

Revenue Enterprises

, an award-winning healthcare customer service and revenue cycle organization, where you'll make a meaningful impact on patients while building a rewarding career. At Revenue Enterprises, we're driven by

integrity, passion, and respect

. For more than 20 years, we've partnered with world-class healthcare organizations to improve the patient experience and support financial wellness. If you're looking for a company that values its employees, promotes from within, and gives you a voice, we'd love to hear from you. Position Details Status:

Full-Time with comprehensive benefits

Hours:

40 hours per week

Schedule:

Monday-Friday, 8:00 AM-5:00 PM MST

Location:

Remote opportunity available for residents of

Colorado, Montana, Texas, Kansas, or Wyoming

Training:

Paid 3-week training program delivered remotely or in-office, plus a mandatory one-day orientation at our Denver/Aurora office

Compensation:

$40,000-$43,680 annually, based on experience

Additional Earnings:

Monthly uncapped commission opportunities

A Culture That Puts People First

Family-owned company where you're treated like family, not a number

Your ideas, contributions, and feedback matter

A supportive team environment focused on your success

Opportunities for career advancement through internal promotion

A Proven Employer

Over 20 years of consistent growth

Partnerships with leading healthcare organizations

Recognized as a

Top 10 Best Places to Work in Collections ()

Benefits of Working Here

Competitive base pay

Uncapped monthly commission program

Comprehensive benefits package

Remote work opportunities with optional office-based work arrangements

Ongoing training and career development

As a Patient Account Representative, you'll play a key role in helping patients understand and resolve their healthcare accounts with compassion and professionalism. Responsibilities include: Providing outstanding customer service through inbound and outbound phone interactions

Assisting patients and families with questions regarding healthcare balances and billing

Working collaboratively with patients to create affordable payment solutions, including payment plans and settlements

Processing credit card and ACH payments securely over the phone

Accurately documenting account activity and customer interactions

Following all applicable federal and state regulations while ensuring consumers understand their rights

Meeting performance goals while maintaining a patient-focused approach

Successful candidates will demonstrate: Strong communication and customer service skills

A professional and empathetic phone presence

Problem-solving and negotiation abilities

Attention to detail and accuracy in documentation

Comfort working in a fast-paced environment

Ability to learn and adhere to regulatory requirements

Motivation to achieve performance and commission goals

If you're looking for a stable, growing company where you can help people, earn competitive pay plus uncapped commissions, and build a long-term career, apply today and become part of the Revenue Enterprises family. Must reside in Colorado, Montana, Texas, Kansas, or Wyoming to be considered. Prior Collections experience handling delinquent accounts

Experience in customer service and/or healthcare preferred (but not required)

Authorization to work in the US

High school diploma or GED

Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)

Bilingual English/Spanish skills is a plus!

Typing 40+ WPM with 90% accuracy preferred

Experience working from home preferred

Prior collections experienced preferred

Revenue Enterprises is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.