Client: State of TN/TN TennCare
Job ID: 66418
Job Title: Managed Care Specialist
Location: 310 Great Circle Rd. Nashville, Tennessee 37243
Estimated Duration: 10/19/2026 - 06/30/2027
Hybrid
Description
Bilingual Candidates Only
Our Client is looking to hire a Managed Care Specialist for a hybrid role.
No duplicate submissions
Our Client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office, which varies by position, department, and business need. Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), and contractors must attend training every day to build proficiency.
No Preplanned PTO will be approved during training weeks.
All candidates MUST be local to middle TN and able to commute to our Client's office in Nashville, TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max, 37.5 hours per week.
Key Responsibilities
Determine individual and family eligibility for our Client's care programs.
Assist in coordinating and communicating schedules to internal/external Clients.
Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
Timely management of casework, including proper documentation and case resolution.
Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
Work efficiently / effectively in multiple databases to extract information.
Attend workgroup meetings and participate in discussions.
Assist leadership team, as necessary.
Requirements and Skills
Must have a bachelor's or associate degree.
A background in Paralegal studies is a plus.
Work experience in a Legal environment a plus.
Customer service or call center experience a plus.
Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
Excellent verbal and written communications skills.
Keen attention to detail and adherence to deadlines.
Strong time management, note-taking, email organization, and distribution skills.
Critical thinking and problem-solving skills.
Other Important Information
The position is a hybrid position in downtown Nashville, TN. The contractor will work onsite and remotely based on the team's schedule.
The position is contract for 12 months with an opportunity to be extended.
Schedule
Days - Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No
Hours/Day - 7.5
Time Zone - CST
Shifts - Shift 1
Start Time - 8:00 AM
End Time - 4:30 PM
Description - State of Tennessee Official Standard Office Hours
Active Yes
Type
Category
Qualification
Description
Competency
Required
Education
Others
Bachelor's or Associate's Degree
Must have a bachelor's or associate degree.
Proficient (4-6 Years)
Yes
Skills
Others
Critical Thinking and Problem-Solving Skills
Critical thinking and problem-solving skills.
Proficient (4-6 Years)
Yes
Skills
Others
Communication Skills
Excellent verbal and written communications skills.
Proficient (4-6 Years)
Yes
Skills
Others
Microsoft Office
Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
Proficient (4-6 Years)
Yes
Skills
Others
Paralegal
A background in Paralegal studies is a plus.
Novice (1-3 Years)
No
