REMOTE Services Associate | Entry-Level Customer Service & Benefits
AO Globe Life | 100% Work From Home | No Insurance Experience Required | Training & Mentorship Provided
Build a Remote Career Helping Veterans & Working Families
Are you a people-focused professional who enjoys helping others, solving problems, and building meaningful relationships?
AO Globe Life is seeking motivated individuals to join our growing virtual team as
Remote Services Associates
.
In this role, you'll work with veterans, union members, working families, and other eligible members to help them understand available
life, accident, and supplemental benefit options
. You'll provide professional guidance, answer questions, assist with enrollment, and continue supporting members after coverage is in place.
Never worked in insurance before? That's okay.
We provide
training, mentorship, licensing guidance, and ongoing professional development
to help motivated individuals learn the industry and build a long-term career.
✓ 100% Remote / Work From Home
✓ Entry-Level — No Insurance Experience Required
✓ Warm Member Leads Provided
✓ No Traditional Cold Calling
✓ Weekly Performance-Based Pay
✓ Uncapped Earning Potential
✓ Training & One-on-One Mentorship
✓ Renewal & Residual Income Opportunities
✓ Leadership & Career Advancement
What You'll Do
Serve & Support Members
You'll connect virtually with individuals and families who need assistance understanding their available benefit options.
Your responsibilities may include:
Meet with members virtually through Zoom and phone appointments
Connect with individuals from our provided member database
Identify each member's needs, priorities, and concerns
Explain available life, accident, and supplemental benefit options
Answer questions clearly and professionally
Recommend appropriate coverage solutions based on individual needs
Guide eligible members through applications and enrollment
Maintain communication throughout the application process
Conduct policy reviews and assist with beneficiary updates
Provide ongoing customer service after coverage is established
Assist members with policy-related questions and claims guidance
Maintain accurate digital records and documentation
Follow applicable company procedures, state regulations, and ethical standards
This position combines
customer service, member engagement, relationship building, benefits education, and consultative insurance sales
.
Warm Member Opportunities Provided
Spend your time speaking with individuals who have expressed interest in learning about available benefits.
Our representatives have access to a
provided member lead system
, allowing them to focus on serving families rather than purchasing leads or relying solely on traditional cold prospecting.
Your conversations focus on:
Understanding Needs → Explaining Benefits → Recommending Solutions → Enrollment → Long-Term Service
Weekly Performance-Based Compensation
This is a
commission-based insurance opportunity rather than a guaranteed hourly or salaried customer-service position
.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Uncapped personal production potential
Renewal income
Long-term residual income opportunities
Leadership compensation opportunities
Performance incentives and recognition
High-performing representatives may have the opportunity to build
six-figure annual income
, but earnings are not guaranteed and vary based on activity, production, performance, and results.
ALWAYS REMOTE
Build your career from home without the traditional daily commute.
Our virtual environment includes:
Zoom client appointments
Phone consultations
Online training
Digital applications and enrollment
Virtual coaching and mentorship
Remote team meetings
Online business systems and technology
You'll have the flexibility of remote work while being part of an active, supportive virtual organization.
New to Insurance? We'll Help You Get Started.
Previous insurance experience is
not required
.
We provide guidance and development that may include:
Virtual onboarding
State insurance licensing guidance
Product and benefits education
Customer-service training
Client communication development
Consultative sales training
Virtual presentation skills
Enrollment and application procedures
One-on-one mentorship
Weekly coaching and development
Leadership training
Ongoing professional education
You bring the
motivation, professionalism, and willingness to learn
. We'll provide the structure and support.
❤️ Benefits & Professional Support
Qualifying representatives may have access to:
Health insurance premium reimbursement
Company-supported life insurance
Accidental Death Benefit coverage
Renewal and residual income opportunities
OPEIU Local 277 representation
Professional mentorship and coaching
Leadership development programs
Virtual business tools and resources
Eligibility and qualification requirements may apply.
Performance Rewards & Recognition
Strong performance may also create opportunities to qualify for:
Performance bonuses
Agent recognition programs
Company-sponsored incentive travel
Leadership conferences and conventions
Achievement awards
Team recognition
Professional development opportunities
Additional performance-based rewards
Who We're Looking For
You may be a great fit if you're:
Friendly, professional, and comfortable speaking with people
An effective verbal and written communicator
Customer-focused and passionate about helping others
A strong listener and problem solver
Self-motivated and dependable
Organized and detail-oriented
Comfortable using computers and virtual technology
Able to manage your time effectively while working from home
Goal-oriented and motivated by performance
Comfortable working independently and with a team
Coachable and receptive to constructive feedback
Interested in professional and financial growth
Experience in
customer service, retail, hospitality, healthcare, banking, call centers, administration, military service, financial services, account management, or sales
can transfer well to this opportunity.
Sales or insurance experience is helpful—but not required.
Minimum Requirements
Applicants must:
Be at least
18 years old
Be physically located within the
United States
Be legally authorized to work in the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable communicating through Zoom and phone
Be willing to complete required training
Be willing and able to obtain the appropriate
state Life & Health Insurance License
before conducting licensed activities
Licensing guidance is provided throughout the process.
Build a Long-Term Career
This opportunity can be much more than an entry-level position.
Representatives who demonstrate strong performance, professionalism, consistency, and leadership potential may have opportunities to advance through:
Services Associate → Benefits Representative → Trainer/Mentor → Team Leader → Management → Advanced Leadership
Advancement is based on
performance, development, and demonstrated leadership—not simply seniority.
About AO Globe Life
AO operates within the American Income Division of Globe Life and serves working families through supplemental insurance and financial protection products.
Our virtual organization is built around
service, mentorship, professional development, accountability, and helping families protect what matters most
.
Our mission:
Protect Every Child. Serve All Working People.
Ready to Start Your Remote Career?
If you're looking for a
work-from-home opportunity where you can help people, develop valuable professional skills, receive comprehensive training, and build long-term income and career potential
, we'd like to hear from you.
Apply today with your updated resume to be considered for our REMOTE Services Associate opportunity with AO Globe Life.
Work From Home. Serve Members. Protect Families. Build Your Future.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
